Manager, Technical Writing Position Available In Middlesex, Massachusetts

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role As a Manager, Technical Writing in our Technology Group, you will lead the Documentation team. You will lead the transformation of the documentation team to enhance efficiency, enable scalability, and leverage modern technologies. You will leverage your skills and passion for technical writing to provide leadership that will help drive AspenTech’s strategy and help customers to learn about and use our market-leading software. Accurate and detailed documentation of procedures and workflows is a key component to familiarizing and training end users of AspenTech products. You will be responsible for ensuring that AspenTech provides high-quality customer-facing documentation. Your Impact Lead the Documentation team across multiple locations (including the United States, Mexico, China, and India). Evaluate and implement modern tools and practices, including structured content systems, AI-assisted authoring, and multimedia integration. Work closely with R D, Product Management, and Quality Engineering to ensure timely, high-quality documentation aligned with Agile development processes. Plan and manage documentation for major product releases and feature packs, ensuring alignment with cross-functional timelines and quality expectations. Own documentation standards, templates, and review processes to support consistency and clarity across all deliverables. Deliver content across multiple formats and channels, including embedded help, tutorials, online help, and in-app guidance. Promote the use of modular, reusable content to improve maintainability and scalability across product lines. Collaborate with UX and Support teams to develop user-friendly, context-aware content that improves usability and reduces support needs. Create clear, accessible content tailored to user roles and skill levels, helping reduce onboarding time and improve adoption. Use analytics, user feedback, and support data to continuously refine and improve documentation based on usage. What You’ll Need Bachelor’s degree in a related field (including Technical Writing, English, Computer Science, or Communications). Experience in creating technical documentation for complex software products, including multi-format and multi-channel delivery (e.g., in-app help, developer portals, and online guides). Experience serving in a leadership or management role. Experience transforming organization. Familiarity with structured authoring approaches such as DITA or Docs-as-Code (Markdown), and experience using tools that support content reuse. Proficiency with common documentation tools (e.g., authoring platforms, content management systems, and publishing tools such as MadCap Flare). Experience working with version control systems like GitHub, Perforce, etc. as part of the documentation workflow. Comfort using AI tools to support writing, editing, or reviewing documentation. Familiarity with Agile software development environments. Excellent communication skills and ability to work effectively within cross-functional teams. Strong analytical and problem-solving skills, with attention to detail in content accuracy and structure. Ability to analyze user feedback and content usage data to guide documentation improvements. AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for exceptional performance of complex energy networks. If you’re looking to make a difference every day and push the limits of performance, AspenTech is doing things no one else thought was possible. As a leading industrial software partner, we help companies all over the world run safer, greener, longer and faster. With over 3700 employees and more than 60 global locations, AspenTech is meeting today’s sustainability and business challenges head-on with unmatched expertise, cutting-edge AI-powered technology and a passion to innovate. AspenTech is an Equal Opportunity/Affirmative Action employer. AspenTech does not discriminate against employees or applicants on the basis of age, race, color, religion, creed, ancestry, sex, sexual orientation, gender identity or expression, pregnancy or related conditions, marital status, familial status, national origin, disability, medical condition, genetic information, citizenship, military service or protected Veteran Status or any other basis protected by applicable federal, state, or local law.

Reasonable Accommodation:

We will provide reasonable accommodations to qualified individuals who have a disability or sincere religious reasons to request accommodation, when necessary to enable the individual to participate in the job application or interview process. If you wish to request an accommodation, please contact us at recruiting@aspentech.com.

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AspenTech collects a range of personal information during the recruitment process. This may include the following personal or special categories of personal data: recruitment information such as your application form and resume, references, qualifications and membership of any professional bodies and details of any pre-employment assessments; your contact details and date of birth; your gender; your marital status and family details; your identification documents including passport and driver’s license and information in relation to your immigration status and right to work with us; information about your contract of employment (or services) including start and end dates of employment, role and location, working hours, details of promotion, salary (including details of previous remuneration), pension, benefits, and holiday entitlement; your racial or ethnic origin; any criminal convictions and offences. AspenTech Security and Privacy Policy Plan Participants Enrolled in the

AspenTech US Medical Plans:

The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRF’s). The MRF’s for the benefit package options under AspenTech’s US Employee Benefit Plan are linked below: Transparency in Coverage Rule – Machine Readable Files Transparency In Coverage Rule And Consolidated Appropriations Act Overview and FAQS