Senior Technical Writer Position Available In Kennebec, Maine

Senior Technical Writer at Zoom in Augusta, Maine, United States Job Description What you can expect As a Senior Technical Writer in the Developer Documentation department, you will be responsible for documenting APIs and SDKs for multiple Zoom products -such as Zoom Team Chat, Zoom Phone and Calendar, and Zoom Meetings, to name just a few- as well as other developer tools. You’ll work with developer advocates, product managers, engineers, and other writers to gather information and plan documentation strategies, document the practical aspects of Zoom developer tools, and, over time, become a subject matter expert on them. About the team The Zoom Developer Documentation department, part of Developer Relations, is a group of experienced technical writers who work closely with developer advocates, engineers, and product managers to craft documentation on building and submitting apps to run in Zoom as well as integrating Zoom features into existing apps. Our documents are constantly evolving to keep pace with Zoom product developments and the needs of our worldwide developer audience. What we’re looking for Education and Experience + A minimum of 8 years of related experience with a Bachelor’s degree or equivalent technical training, or demonstrable technical skills and knowledge with 8 years of related experience Technical Writing Expertise + Extensive experience documenting APIs, SDKs, and other developer-focused tools + Ability to create clear, concise, and structured technical documentation for a developer audience + Experience writing conceptual documentation, tutorials, and code samples Developer and Product Collaboration + Experience working closely with developers, developer advocates, and product managers + Strong ability to gather technical details through direct collaboration and independent research + Comfortable working in a fast-paced, iterative development environment Technical Proficiency + Ability to read, write, and test code samples in at least one programming language + Understanding of RESTful APIs, authentication mechanisms, and API documentation standards (e.g., OpenAPI/Swagger) + Familiarity with software development concepts, CI/CD pipelines, and developer workflows Docs-as-Code Environment + Hands-on experience using Markdown for documentation + Proficiency with version control systems such as GitHub or GitLab + Ability to manage documentation as code, including reviewing and merging pull requests Self-Starter & Continuous Learner + Proactive approach to problem-solving an