Technical Writer Position Available In Kennebec, Maine

Technical Writer Snappyhires Augusta, ME 04330

Note:

Seeking someone with experience in state government.

Role Description:

Develop, enhance, and maintain user documentation for multiple applications, including documentation required for the operations provider. Develop online source documentation as appropriate. Create digital presentations. Maintain documentation libraries and subscription lists. Identify, create, revise, and maintain documentation and templates needed by the application teams. Ensure appropriate access/use of documentation materials. Maintain application and user documentation. Ensure messages and terminology are consistent across all written materials. Research and complete documentation service requests. Work with application team members to enhance their understanding of end-user and technical documentation. Communicate accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment. Complete assigned tasks. Strong communication skills, both written and spoken. Review and prioritize documentation service requests. Determine procedures for the use of online documentation tools and version control documentation as appropriate. Assist or guide other technical writers as needed to develop and maintain user and technical documentation for their assigned applications. Educate/train technical groups on the essential need for developing and using standard documentation for all processes. Organize and prepare work effectively to facilitate proactive resolution of problems rather than reactive. Research problems before approaching the project manager or team lead for assistance. Identify and make recommendations around documentation and templates needed by the application teams. Identify and initiate continuous improvement opportunities. • Direct the development of accurate estimates for documentation requests/activities as required. Lead efforts in developing and facilitating implementation of the documentation team’s goals and metrics. Develop workable, practical, measurable work plans defining activities, schedules, and tasks with team leads. Review and understand the application team’s work plan. Determine time estimates and schedules for own work and resolve issues in a timely manner.

Knowledge, Skills, and Abilities Requirements:

Must Have:

Technical writing experience. Experience creating digital presentations. Demonstrated success in writing for an IT developer/network/data audience is required (as opposed to a business audience). Experience using MS Office products, PDFs, Visio, Adobe Pro, GitHub, and Jira.

Job Type:

Contract Pay:

$41.00 – $48.00 per hour

Schedule:

8 hour shift Application Question(s): What is your email?

Experience:

State government client: 1 year (Preferred) Technical writing: 8 years (Preferred) Ability to

Commute:

Augusta, ME 04330 (Required) Ability to

Relocate:

Augusta, ME 04330: Relocate before starting work (Required)

Work Location:

In person