Clinical Content Senior Associate Position Available In Waldo, Maine

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Clinical Content & Terminology Senior Associate to join our team within the Chief Medical Officer Organization division. Your job will include researching and developing clinical content assets and maintaining a robust set of global content libraries to support our customers’ clinical documentation needs. You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work and are always looking for ways to streamline processes and cut out waste. You have experience with athenaOne Clinicals and some background in or exposure to medicine and medical terminology and are capable of conducting in-depth research into different medical specialties to determine their clinical practice needs.

The Team:

Our Clinical Content & Terminology team optimizes the client experience by curating clinically relevant content that is supported by evidence-based medicine and industry standard code sets. The standardization, management, and continuous improvement of these content assets is critical to supporting a positive customer experience that leads to exceptional patient care and contributes to the success of athenahealth’s clinical workflows. The team engages in the product development process to support content for new workflows and features. We curate content for workflows including templates, orders/results, clinical providers, patient health information sections, screening questionnaires and care management. Job Responsibilities (Include but are not limited to) Develop clinical content assets for medical specialties, examples: screening questionnaires, documentation templates, treatment plans, order libraries, among other things Assist with training on clinical content development, both internally and externally Support the application of appropriate code set mappings by researching and applying codes from libraries such as SNOMED, LOINC, CPT, ICD-10 and others Partner with outside clinical content vendors Work with technical writing teams to develop Knowledge Articles and Release Notes for new or updated content releases Run database queries to assist with the generation of value sets that drive Clinical Recommendations and Clinical Decision Support algorithms Develop best practices for athenaClinicals using evidence-based clinical practice guidelines Support analysis of clinical care guidelines and building specialty specific workflows to support them Investigate, gather, and analyze usage data to drive key project decisions and guide future content development Assist content managers and leaders with other Content team projects and cross-functional work with internal partner teams Research and apply appropriate code mappings to assist with quality measure performance and payer data transmission projects Analyze and map data exchange elements Education, Experience & Skills Experience with athenaOne Clinicals, preferably as user of the admin configuration tables Understanding of medical terminology and ability to research specialty-specific clinical care practices Strong computer literacy including MS-Word, Excel, Outlook, and PowerPoint; Airtable, SQL and HTML is a plus Bachelor’s Degree preferred Professional experience in healthcare industry preferred 2 years athenaClinicals experience OR 3+ years of clinical practice/medical terminology experience preferred. Behaviors & Abilities Required Proven ability to work both independently on projects and collaboratively as part of the larger team Adaptability, flexibility, and willingness to jump into any aspect of work to help achieve results as a team Comfortable with ambiguity and learning more while a project is in flight Passion for improving healthcare and the clinician and staff experience, with empathy for the user of our products and services Ability to instruct peers and clients in the creation and usage of clinical content using clear communication Strong problem solving, analytical and quantitative skills, including use of data to drive decisions Excellent project management, organizational and time-management skills, and strong attention to detail Ability to align execution to organizational vision by prioritizing and multi-tasking in a fast-paced environment to drive results against several projects simultaneously About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture:

Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment:

Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That’s one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.

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//www.athenahealth.com/careers/equal-opportunity United by our mission and driven by our entrepreneurial spirit, our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you. Notice to

Job Seekers/Job Candidates:

Recruitment Fraud Alert Please be aware of questionable job offers that are not affiliated with athenahealth. athenahealth has been made aware of unauthorized career opportunities offered by individuals posing as representatives of larger U.S. companies, including athenahealth. The fictitious jobs are advertised on employment-search websites, such as Indeed.com and Craigslist.com, and prospective employees are required to share their personal and financial information (e.g. credit card, bank information), provide copies of their government-issued identification, and/or send money for application fees, processing charges or work permits. The victims who are told they are “hired” are often instructed to deposit a check (which is later returned as fraudulent) into their own account and to forward overpayment to individuals – usually via wire transfer.

Important information for job seekers:

athenahealth has a formal application process and we do not request you to interview on a Google Hangout or via text messaging. athenahealth will never request money for the opportunity to apply or work for athenahealth. athenathealth does not require completion of tax forms, bank account or credit card information as part of the recruiting process. If you feel that you have been a victim of such a scam, please send an email to: askhr@athenahealth.com