Technical Writer Position Available In Mecklenburg, North Carolina

Job Description
Technical Writer Contract to

Hire:

Charlotte, North Carolina, US Salary Range:

50.00 – 57.00 |

Per Hour Job Code:

362787

End Date:

2025-07-10

Days Left:

26 days, 5 hours left Major investment Bank is looking for Technical Writer for a long term contract position in 

Plano, TX Industry :

Banking/Finance Position :

Technical Writer Location :

Charlotte, NC Duration :

 12 -18 Months (Contract to Hire)

Pay Range :

 $50/hr – 57/hr

Must Haves:

Strong technical writer experience
Excellent communication skills
JIRA and BMC Remedy experience
Understanding process flow and working with end users
Self Starter

Writing Styles:

 Explanatory and procedural writing for multiple audiences.

Cybersecurity:

 Familiarity with cybersecurity concepts and best practices.
Financial Institution experience

Responsibilities:

MFA Rollout:

 Support the continual rollout of existing and new MFA features (e.g., Security USB Keys, physical badges, MFA for Desktop, third factor authenticator).

Documentation:

 Produce end-user documentation for new functionalities.

Troubleshooting:

 Aid in troubleshooting MFA and identity verification issues.

Collaboration:

 Work with security engineering teams, product management, Corporate Communications, Global Service Desk, and Identity Defense teams.

Communication:

 Clearly communicate the steps for adoption and the value proposition of new features.

Data Management:

 Manage data using Excel reporting and incident management systems like BMC Remedy.

Training:

 Quickly grasp cybersecurity concepts and protocols as part of on-the-job training.

Customer Support:

 Troubleshoot with customers in a calm and effective manner. If Interested please reach out to (704) 247-5838 or send your resumes at trapti.jhala@collabera.com Job Requirement
MFA
Multi-factor Authentication
Security
Technical
write
writer
Reach Out to a Recruiter
Recruiter
Email
Phone
Trapti Jhala
trapti.jhala@collabera.com