Technical Writer (SOC) Position Available In Westmoreland, Pennsylvania

Job Description:

The purpose of this position is to provide technical writingsupport, standardization of documentation, and business supportacross the Security Operations Center (SOC). The BusinessConsultant will initially focus on the development, consolidation,and standardization of the following artifacts for incidentresponders: Computer Security Incident Response Plan (CSIRP) SOCIncident Playbooks Standardization of Incident Reports RACI(Responsible, Accountable, Consulted, and Informed) grids perplaybook Website guidance for workforce members reporting securityincidents to the SOC The Business consultant will assist in thedefinition and measurement of SOC Service Level Agreements (SLA),Memorandum of Understanding (MOU), Memorandum of Agreement (MOA),and other formal documentation to support the SOC. Integrate KeyPerformance Indicators (KPI) and develop status reporting forstakeholder consumption. Provide business analysis, processanalysis, and project coordination services. Develop businesscases, business impact statements, and integrate securityprioritization metrics to drive business decisions. Provideinformation security function task tracking, develop resourceestimates, and provide priority schedules. Coordinate with servicesuppliers to ensure deliverables are clearly defined, prioritiesare identified, tracked, and reported to meet the functional needs.

Analyze business processes, procedures, and organization structureto identify problems and determine solutions. Elicit requirementsfrom stakeholders, analyze the requirements, document, and createfunctional specifications as required.

Candidate Requirements:

Previous experience working as a technical writer for a SOC(Security Operations Center). Excellent organizational skills witha focus on accuracy, detail, and follow-through; punctual and meetdeadlines; effectively prioritize tasks to meet expectations.

Proven ability to work with diverse audiences and translatetechnical information into non-technical information. Excellentwriting and composition skills including grammar; punctuation andspelling; ability to organize; express and communicate ideasclearly in writing. Knowledge of project management, conflictresolution, and incident escalation preferred. Ability to workeffectively with customers to solve business challenges whilebalancing the need for confidentiality, integrity, andavailability. Ability to resolve issues in a variety of complexsituations requires complex judgments and solutions based onsophisticated analytical thought. Must be an individual of highintegrity and be a model of unwavering integrity to others. Abilityto work independently, as part of a team of peers, and to supportand contribute to a multidisciplinary team environment.

Skills:

Previous experience working as a technical writer for a SOCExcellent organizational skills with a focus on accuracy, detail,and follow-through; punctual and meets deadlines; effectivelyprioritizes tasks to m Proven ability to work with diverseaudiences and translate technical information into non-technicalinformation. Excellent writing and composition skills includinggrammar; punctuation and spelling; ability to organize; express andcommunicate ideas clearly in wr Knowledge of project management,conflict resolution, and incident escalation preferred. Ability towork effectively with customers to solve business challenges whilebalancing the need for confidentiality, integrity, andavailability. Ability to resolve issues in a variety of complexsituations which require complex judgments and solutions based onsophisticated analytical thought. Ability to solve complexproblems, convey both oral and written instruction, and handlemultiple task interruptions while providing services in a prof Mustbe an individual of high integrity and be a model of unwaveringintegrity to others. Commitment to fostering a diverse workingenvironment. Ability to work independently, as part of a team ofpeers, and also to support and contribute to a multidisciplinaryteam environment.