Technical Writer – ON-SITE Position Available In Knox, Tennessee

Technical Writer – ON-SITE (part of Siemens) 3.8 3.8 out of 5 stars Knoxville, TN 37932 Who we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in everyone’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Siemens Healthineers Molecular Imaging is searching for a Technical Writer to create technical content for servicing PET/CT products. This group works concurrent to and integrated with the clinical product development processes. This team focuses on technical documentation, driving efficiency gains and excess cost reductions within projects and sustaining activities, driving serviceability topics, service replacement parts and support requirements for the initial delivery of a new product as well as sustaining the technical documents of the installed base of products. Responsibilities for the successful candidate Draw from engineering documents, CAD models, and interactions with engineers to create and revise written and animated technical procedures (installation, repair, maintenance, etc.) for hardware and software. Work with subject matter experts to gain a deep understanding of products and services and translate complex information into polished content. Develop content in alternative media forms, with consistent voice across all documentation Test and validate service procedures involving Software, Hardware and Remote Service on physical systems. Performing updates to our servicing procedures to achieve optimal service performance in areas of Software Installation, Upgrades, and Removal & Replacements. Evaluate and prioritize changes and corrections submitted by field technicians. Collaborate with Design & Development Teams, Marketing, Sales, Field Service. Participate in and/or lead productivity initiatives. Qualifications for success in this role Must have three to five years of experience in technical writing or similar field. Experience with structured writing tools a plus (e.g. Cosima or ArborText). Bachelor’s degree in a technical (computer science, engineering) or communications field or equivalent experience. Must have hands-on experience with complex mechanical and electrical systems. Experience with medical imaging systems (PET, CT, SPECT, MR) a plus. Must have excellent communication skills , particularly in writing. Experience with CAD and BOM structures. Teamcenter and SAP a plus. Knowledge of PTC Vuforia Studio (or similar) a plus. Experience animating 3D models, video editing, and keyframing a plus. Experience with Creo Illustrate a plus. This position is best suited for individuals that possess these attributes: Are curious and eager to learn technical concepts and pursue emerging technologies such as Extended Reality. Perform well in deadline driven projects. Detail oriented. Possess excellent time management and project organization skills. Self-starting and can work with minimal direction. Relocation assistance can be offered for the qualifying candidate. The pay range for this position is $100,000 – $110,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. The annual incentive target is 8% of base pay. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here : https://benefitsatshs.com/index.html This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site. Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here Reasonable Accommodations Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. Pay Transparency Non-Discrimination Provision Siemens Healthineers follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, here. A Successful candidate must be able to work with controlled technology in accordance with US export control law when required. It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.

To all recruitment agencies:

Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Job Type:

Full-time Pay:

$100,000.00 – $110,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

Schedule:

8 hour shift

Supplemental Pay:

Bonus opportunities

Work Location:

In person