Adult Education Intake Specialist Position Available In St. Lucie, Florida

Job Description Job Summary The Part-Time Intake Specialist, Adult Education responds to inquiries regarding Adult Education

ESOL/GED

class schedules and fees and meets with students to help ensure the effective operation of the Adult Education program. This position works closely with Campus personnel to support student services.

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS

High School Diploma or GED equivalent from a regionally accredited institution; or Associate’s degree; Computer Literate- computer keyboarding skills; Customer service experience recommended.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Greeting and assisting the public via telephone and face-to-face in a friendly professional manner; Taking telephone messages; Scheduling clients for the

CASAS/TABE

Assessment and facilitation appointments; Provides support to adjunct instructors with electronic attendance tracking; Contact students with excessive absences; Assists in maintaining department files and records following confidential information policies.

SPECIFIC DUTIES AND RESPONSIBILITIES

Answering multi-telephone lines and answering questions pertaining to the

ESOL/GED

program; Maintaining Outlook calendars and scheduling new in-take facilitation appointments; Making reminder calls to those who are scheduled to

CASAS/TABE

Test; Inputting student applications, CASAS/TABE Scores, Student Data Summary Forms and special designators into the College’s registration system; Assists students on registration, scheduling, holds and edits, transient student processes, student schedules, residency-for-tuition purposes, and program changes; Filing, copying, and sorting mail; Knowledge and understanding of college organization, goals and objectives, and policies and procedures; Possess good customer service skills; Possess superior ability to learn program deals; Knowledge of class offerings in Adult Education Program; Ability to follow oral and written instructions; Possess excellent interpersonal and communication skills; Ability to project a positive image of the College and its programs; Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff; Provides students with initial assistance on problems or questions about web admission; Responsible for accurate processing of related admissions & registration records requests; Completing other supervised tasks as assigned.

PHYSICAL REQUIREMENTS

This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of twenty-five (25) pounds. It also requires manual dexterity to operate standard office machines, such as, copier, fax, calculator, telephone, and other equipment as necessary. IRSC expects its employees to follow proper safety standards while employed by the College. Classification Staff Supervisory No FLSA Exempt No Employment Type Regular Compensation and Application Deadline Pay range starts at: $15.00/hour | All salary calculations start at the minimum salary and will be based on candidate’s education and experience | Grant funded | Open until filled. Indian River State College serves Florida’s Treasure Coast as the four-county region’s premier provider of post-secondary education. A comprehensive public institution, IRSC offers short-term career training, two-year Associate Degrees and Bachelor’s Degree programs. The College’s combination of quality, affordability and convenience attracts more than 30,000 students annually. Every aspect of IRSC is focused on helping students succeed. We appreciate your interest in IRSC and thank you for considering IRSC as your career choice. IRSC EEO/Equal Access Policy Indian River State College is an equal opportunity/equal access institution. It is the policy of the District Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the College) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status, or genetic information. For instructions on how to apply, please click here.