Academic Counselor (Campus Title Retention Coach) Position Available In Worcester, Massachusetts

Academic Counselor (Campus Title Retention Coach)

Category:

Professional (Staff Member)

Subscribe:

Department:

Student Support Services

Locations:

Gardner, MA

Posted:

Apr 11, 2025

Type:

PSM
Position 

ID:

187306

About Mount Wachusett Community College:

Mount Wachusett Community College (MWCC) is a highly regarded educational institution located in Gardner, Massachusetts and accredited by the New England Commission of Higher Education (NECHE). Established in 1963, MWCC serves the educational needs of the communities of North Central Massachusetts with innovative undergraduate education, early college programs, workforce development, personal enrichment, and community service. With a strong emphasis on academic excellence, MWCC provides a supportive environment for individuals to pursue their educational goals, enhance professional skills, and seek personal growth. As a beacon of opportunity, Mount Wachusett Community College empowers individuals from all walks of life, fostering their development and transformation. We hope you will consider applying for one of our open positions, and discover all that Mount Wachusett Community College and the North Central Massachusetts region have to offer.

http:

//mwcc.edu/about-mwcc/ Mount Wachusett Community College embraces diversity, equity, and inclusion as core values and makes it our mission to proactively focus on improving racial equity in our college community. We value equity-minded individuals with commitment to serve student learners from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we strongly encourage applicants who share our commitment and who understand the benefits of culturally relevant practices needed in an educational environment.

Job Description:

General Statement of Duties:

As part of the

TRIO SSS

Programs team, this staff member will contribute to program and recruitment goals, create and maintain strong, ongoing supportive connections with program participants and will provide general academic advising, including course selection and registration counseling to students.

Responsibilities:

Participate in college onboarding to recruit program participants as per grant guidelines;
Contribute to written/electronic materials to facilitate recruitment;
Participate in tabling, presentations and other program activities for accepted students and families;
Work with program staff to track student participation in program and general activities;
Practice pro-active/intrusive advising to support student success;
Communicate regularly with program participants through a variety of communication channels;
Collaboratively plan and participate in cultural, recreational, and social activities for SSS students;
Maintain up to date advising skills through trainings, catalog review and coordination with advising center staff;
Offer general career and transfer advising to students;
Coordinate with transfer counselor to plan for plan for smooth transfer to four-year schools;
Assist students with general questions about financing college and refer for financial aid assistance when appropriate;
Provide guidance around study skills, note taking, time management, test taking etc. to help students succeed academically;
Work with tutors, and other program staff to provide needed services;
Develop and deliver seminars around academic and personal development topics;
Plan and teach an FYE class to program participants;
Assist students with documented disabilities with connecting with the disabilities office and coordinating accommodations;
Monitor registration status, financial aid paperwork submission, academic and SAP warnings and issues and outreach to students;
Process program applications and related student communication;
Record and review student contact records in the program electronic database;
Serve on college committees and task-forces as assigned
Other duties as assigned. For Complete Union Specifications please click

HERE Requirements:

Minimum Qualifications:

Master’s degree in Education, Counseling, Psychology or closely related field;
Three (3) years experience and/or training involving college admissions, academic advisement, career development, or program/project management; or
An equivalent combination of education, training, and experience.

Desired Qualifications:

Experience providing transfer and academic counseling to low-income, first-generation, and academically disadvantaged college students, preferably in a TRIO/Student Support Services program;
Strong interpersonal skills, including sensitivity to the needs of students from diverse backgrounds;
Experience in working with students with disabilities highly desirable;
Strong computer/technology skills preferred. Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Additional Information:

Campus Title:

Retention Coach

Salary:

$69,821.00-$119.012.00 •Actual Salary determined by education, experience, and any applicable grant limitations per the collective bargaining agreement. Applicants should be aware it is unlikely the salary will be at or near the top of the range.

Grade:

5

Employee Status:

Full Time Grant Funded – Grant End Date 8/31/2026

Benefits:

Yes
Hours per

Week:

37.5

Number of Weeks:

52 Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College’s Affirmative Action Officer and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.