ES Performance Coach / 61013454 Position Available In Richland, South Carolina

ES Performance Coach / 61013454 State of South Carolina – 2.9 Richland County, SC Job Details Full-time $46,655 – $66,488 a year 1 day ago Benefits Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Parental leave Vision insurance Flexible schedule Life insurance Retirement plan Qualifications Mid-level Driver’s License Bachelor’s degree 4 years Full Job Description Job Responsibilities Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina’s children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties:

The ES Performance Coach supervises and coordinates the Economic Services Performance Coach Unit. This position provides technical services and support to

SNAP/TANF

staff by assessing and addressing performance of staff individually, by county or region to ensure accomplishment of mandates in the U.S. Code of Federal Regulations, State Law and Regulations, and State procedures. Performs vital duties related to the implementation and monitoring of program initiatives for the continued improvement of the SNAP and TANF programs. Manages and oversees the daily operations of the Economic Services Performance Coach Unit. Coordinates individual worker, county, regional and/or statewide meetings to disseminate new policy and procedures accurately and efficiently to staff in the counties. Coordinates and tracks statewide meetings to address timeliness, payment, and procedural errors to staff in counties and at the state level. Utilize performance reports, error reports, timeliness data, clarification requests, and state/Federal corrective action plans to identify problems that are systemic and those that are specific to individuals and individual counties/regions. Coordinates, tracks, and reviews worker/county coaching assistance, support and tools/resources to ensure policies, procedures, and regulations are followed. Coordinates technical assistance requests and recommends strategies on improving performance. Identifies potential problems; facilitates problem resolution by determining or recommending and implementing a performance plan of action. Prepares and provides various reports to managers and senior leadership based on technical assistance provided. Assists eligibility management and senior leadership with compilation and evaluation of performance and technical assistance data. Prepares and maintains documentation for coordinated meetings and coaching sessions. Assists in creating tools/guides to ensure compliance with federal and state laws, or agency’s criteria, codes and regulations. Performs emergency disaster management services to include but not limited to Red Cross sheltering and Disaster SNAP. Perform other related duties as required. Minimum and Additional Requirements A Bachelor’s Degree and four (4) years of professional experience with SNAP and TANF Programs. Additional Comments This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. “See Resume” is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers. Must possess a valid driver’s license. Overnight and out of state travel may be required. If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer. The South Carolina Department of Social Services offers an exceptional benefits package that includes: Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave State Retirement Plan and Deferred Compensation Programs

DIVISION

: Economic Services / Richland County