Assistant Director of Admissions, Veteran and Military Outreach Position Available In Suffolk, Massachusetts

Assistant Director of Admissions, Veteran and Military Outreach University of Massachusetts Boston – 4.2

Boston, MA Job Details Full-time Estimated:

$63.1K – $76.5K a year 1 day ago Qualifications CRM software Customer service Military Mid-level 3 years Driver’s License Bachelor’s degree Recruiting Organizational skills Communication skills Full Job Description Job no: 527544

Position Type:

Staff Full Time Campus:

UMass Boston Department:

Undergraduate Admissions Pay Grade:

29 Date opened: 24 Jun 2025 Eastern Daylight Time Applications close: 15 Jul 2025

Eastern Daylight Time General Summary:

UMass Boston’s Division of Enrollment Management is seeking to hire an Assistant Director for Admissions, Veteran, and Military Outreach. The Assistant Director is responsible for developing and implementing recruitment strategies to attract veterans and transfer students to UMass Boston. This role includes intentional outreach initiatives, application review, military and transfer credit evaluation, and close collaboration with campus partners to support military-affiliated students throughout the admissions process.

Examples of Duties:

Develop and implement a comprehensive recruitment strategy to attract veterans, service members, and their families to the University. Travel to job fairs, community events, and military-focused programs to recruit and attract veteran and service members to the Universit y Establish and maintain relationships with National Guard units, Army Reserve units, and military bases . Arrange and attend two-year college fairs, monthly visits, and veteran’s event s Initiate relationships with external military partners (i.e. Veteran Support Organizations or VSOs) in order to facilitate opportunities to meet and engage with potential students with a military backgroun d Advise veterans of education benefit s Support veteran, military-affiliated families, and dependents of veterans through the admissions and enrollment proces s Conduct transfer credit evaluations and evaluation of military credi t Review applications and render admission decisions for freshmen and transfer applicant s Conduct interviews, information sessions and serve as counselor-on-cal l Monitor veteran prospects and applications and implement strategies to convert them in the admission funne l Utilize yield strategies to increase enrollment of veteran and transfer student s Identify marketing collateral needed to engage with veteran populations and work with divisional and university marketing staff to create conten t Serve as liaison to UMass Boston’s Office of Veteran’s Affairs, the Joiner Institute and the Student Veterans Cente r Stay current with state, federal, and University regulations and policies related to Veteran benefits and complianc e Assist in planning and supporting orientation programming for military-affiliated and veteran student s Serve as agent on the office main telephone queue syste m Assist with freshmen and transfer recruitment initiative s Perform other duties as assigned .

Qualifications:

Bachelor’s degree and a minimum of one-three years of experience in post-secondary administration, counseling, customer service or recruitment required. Ideal candidates will have knowledge of military experience, benefits, and joint service transcripts. Experience in recruitment and familiarity with Customer Relationship Management systems (CRM) is beneficial. Strong verbal, written communication and organizational skills ; Must be able to work effectively as a team and independently with minimum supervision ; Must be able to deliver service in an environment with an emphasis on customer service, internally and externally ; Must be able to work evenings and weekends ; Must have a valid driver’s license and reliable transportation .

Application Instructions:

Please apply online with your resume, cover letter and list of three professional references. Review of candidates will begin following the application closing date. Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.