Rating Training Coordinator Position Available In Cumberland, Maine
Tallo's Job Summary: The Rating Training Coordinator at Berkley Regional Services in Westbrook, ME is responsible for designing and implementing training programs for Rating users. The role involves creating user manuals, conducting training sessions, and staying updated on system enhancements. Qualifications include 3-5 years of related experience and strong communication and technological skills. Thepany offerspetitivepensation and benefits.
Job Description
Rating Training Coordinator
Location Name
ME, Westbrook
ID 2025-12216
Date Posted 4 hours ago
(5/1/2025 2:25 PM)
Company Berkley Regional d Services Primary Location
US-ME-Westbrook Category Operations
Company Details
Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largestmercial lines property and casualty insurers in the United States. Along the way, we’ve been listed on the New York Stock Exchange, be a Fortune 500 Company, joined the S&P 500, and seen our gross written premiums exceed $10 billion. Today the Berkley brandprises more than 50 businesses worldwide and is divided into two segments: Insurance and Reinsurance & Monoline Excess. Led by our Executive Chairman, founder and largest holder, William. R. Berkley and our President and Chief Executive Officer, W. Robert Berkley, Jr., W.R. Berkley Corporation is well-positioned to respond to opportunities for future growth. This role will be based in our Westbook, ME office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote w it makes sense to do so.
Thepany is an equal opportunity employer. #LI-AV1 #
LI-HYBRID
Responsibilities
The Rating Training Coordinator is responsible for the design, planning and implementation of uniform training programs for all Rating users of current and future technical platforms. You’ll create and maintain user manuals, written procedures and other documentation for Rating. We’ll trust you to provide a high level of training and support by working effectively with the necessary parties and systems and by following the appropriate protocol to ensure results that meet or exceed our service level standards relating to quality, production and time service.
What you can expect:
Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
Internal mobility opportunities Visibility to senior leaders and partnership with cross functional teams
Opportunity to impact change
Benefits -petitivepensation, paid time off,prehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education
We’ll count on you to:
Effectively collaborate with the Rating management team to determine the training needs of the Rating department.
Design Rater training plan and conduct training sessions covering specified areas for new employees and remedial training for existing Rating team.
Support the Rating department by responding to inquiries and training onplex products and coverages.
Keep abreast of system enhancements, workflow changes, and new products and procedures as well as new training tools, methods and technology and determine their viability.
Maintain rating procedure manuals and developmunications regarding system and/or procedural changes; ensuring a clear understanding and transfer of knowledge.
Update Rating department with updated procedures and training material.
Develop and maintain a strong working knowledge of all equipment, software applications and systems used in support of the position/duties.
Participate in the formal Quality Review process and partner with Quality & Compliance Manager to analyze QR results and identify training needs to implement quality management programs.
Complete special projects as assigned and provide support w needed.
Qualifications
What you need to have:
3 to 5 years related experience and/or training; or equivalentbination of education and experience
Ability to travel (up to 10%)
Ability to perform all rating duties and possess a high level of rating expertise.
Communication skills:
Ability to write procedures, manuals, training programs, routine reports; effectively present information and respond to questions from a variety of stakeholders.
Ability to clearlymunicate training goals, objectives and clear instruction
Quantitative skills: Ability topute rate, ratio, and percent and to draw and interpret charts and graphs.
Technological skills:
Strongpetence utilizing software applications, various operating systems, multi-line phone systems, electronicmunications, and other tools / platforms.
Reasoning Ability
Ability to mon sense understanding to carry out instructions furnished in written, oral, or diagram form. Problem solving involving several concrete variables in standardized situations.
What makes you stand out:
Bachelors degree Prior experience with Guidewire PolicyCenter
History of successful collaboration yet self directed, exercises sound judgment and creativity to plan deliver department goals.
Additional Company Details
We do not accept any unsolicited resumes from external recruiting agencies or firms.
Thepany offers apetitivepensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors, including the scope,plexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Sponsorship not Offered for this Role