Admin Support /Course Support Position Available In Montgomery, Alabama
Tallo's Job Summary: Admin Support /Course Support position at PMTS, Inc in Montgomery, AL offers a full-time job with a pay range of $13.00 - $16.00 per hour. Responsibilities include preparing course documents, managing student accounts, coordinating with AU offices, and providing support to students. Benefits include dental, health, vision insurance, and paid time off.
Job Description
Admin Support /Course Support PMTS, Inc Montgomery, AL 36104 Prepare all required/mandatory documents for all identified actions prior to, during and after course completion (both for in-resident and on-line) from pre-student registration to managing student accounts to student registration through student graduation, in multiple systems such as the Air University (AU) Portal, LMS, Student Management System (SMS) e.g., iGecko (e.g. creating, copying, building courses and/or accounts, enrolling/dis-enrolling students etc). Manage all assigned courses (both in-resident and on-line) in the LMS, e.g. creating, copying course material, answering student calls/e-mails and managing day to day issues that arise, submitting trouble tickets when necessary and following up until problem resolution, etc. Coordinate with appropriate AU offices to add, update, and/or modify assigned courses in the LMS, SMS, and/or AU Portal. Notify appropriate personnel of actions and status of all identified issues and/or concerns. Assist with coordination to other agencies (e.g. Air Force Material Command (AFMC)) to provide any updates and/or add new assigned courses systems of record (e.g. Education & Training Management Systems (ETMS)). Assist students/customers with AU Portal and SMS accounts (e.g. registration, deregistration, graduation etc.). Assist with providing monthly statistics covering e.g., enrollments, drops, and graduations by each course to the senior management. Complete all actions to close out courses per guidance e.g., NLT seven (7) duty days after the end of course. Serve as initial focal point for all student questions before, during, and after all assigned classes (both in-resident and on-line). Electronically welcome students to the assigned course(s) and list any course requirements, course status, management notes, etc.
Job Type:
Full-time Job Type:
Full-time Pay:
$13.00 – $16.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Schedule:
8 hour shift Day shift Ability to
Commute:
Montgomery, AL 36104 (Required) Ability to
Relocate:
Montgomery, AL 36104: Relocate before starting work (Preferred)
Work Location:
In person
