VSC Student Support Specialist – (187911) Position Available In Okaloosa, Florida

$33k
Per Year
Position range in Crestview-Fort Walton Beach-Destin, FL Metropolitan Statistical Area $36k•$49k Per Year VSC Student Support Specialist•(187911)
Northwest Florida State College

Occupation:

Office Clerks, General

Location:

Niceville, FL•32578
Positions available: 1
Job #: 12484828

Source:

Employ Florida

Posted:

5/6/2025

Updated:

5/7/2025

Expires:

7/5/2025

Web Site:

Employ Florida
Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time Education
Associate’s Degree Experience
24 Month(s) DL
Required Schedule
Full Time Job Type
Regular Duration
Permanent Employment Public Transit
Available
Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.

Application Deadline:

Open until filled. Review of applications will begin immediately.

Category:

Career Service

Department:

Veteran Affairs

Locations:

Niceville, FL

Posted:

May 6, 2025

Closes:

Open Until Filled

Type:

Full-time

Position ID:

187911

Salary:

$32,841

Job Description:

The VSC Student Support Specialist/School Certifying Official is directly accountable to the Director, Veterans Success Center, for the following duties and responsibilities: The individual filling this position is expected to play a positive leadership role in helping the College effectively manage change. Provide excellent customer service and information for faculty, staff, and students.
Function as an information source within the Veterans Success Center by maintaining a current working knowledge of policies and procedures for NWF and VA as they relate to VA student enrollment and certification.
Guide students through the onboarding process to include establishing a file, applying for benefits, and scheduling advising appointments.
Provide an understanding of registration and billing processes, as well as VA policies and procedures to students, prospective students, and families.
Maintain a current working knowledge of VA benefits to inform current and potential students regarding each Chapter of VA (30, 31, 33, 35, 1606)
Create and maintain student VA files to include document collection; verification of VA education benefit eligibility criteria; and updating student information in Banner and Enrollment Manager.
Certify student enrollment and review/monitor student enrollment for VA compliance and funding purposes.
Maintain status as a VA School Certifying Official through VA compliance training and conferences.
As a part of the college’s risk management tool annual mandatory compliance training is required.
Performs other related duties as assigned.

Requirements:

Associate’s degree from an accredited college or university; Bachelor’s degree preferred.
At least two (2) years of documented relevant work experience.
Excellent written and oral communication, organizational, and interpersonal skills.
Knowledge of Federal VA Educational and other Benefits Programs.
Experience with VA-Once and Ellucian Banner preferred.
Knowledge of higher education processes and FERPA.
Northwest Florida State College does not discriminate based on age, color, ethnicity, race, national origin, disability, marital status, pregnancy, religion, genetic information, sex, gender, or any other legally protected classification in its employment practices or its educational programs or activities. In accordance with the Americans with Disabilities Act, NWFSC strictly prohibits the discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms and conditions of employment. Preference will be given to eligible veterans and spouses of veterans for Career Service positions. NWFSC is an Equal Access/Equal Opportunity Institution and a Drug Free Workplace. Help for Employer Information. Opens a new window.