Student Services Assistant Position Available In Polk, Florida

Student Services Assistant 
Salary $15.24 Hourly Location Winter Haven Job Type Full-Time Job Number 202500111 Org Student Enrollment Serv/Registrar Opening Date 04/16/2025 Closing Date 5/9/2025 8:00 AM Eastern

DESCRIPTION

BENEFITS
QUESTIONS

Description Job Description:

Performs moderately routine, diverse clerical work in a student services function. We are hiring for both our Winter Haven and Lakeland Campuses.

Examples of Duties Essential Functions/Duties:

Review admissions applications, determine credentials needed for admissions processing, prepare files and schedule student for testing, orientation, or program planning.
Prepare letters notifying students of admissions status and appointments.
Research and reactivate updated applications, update computer information, and send notifications to students.
Process incoming transcripts, verify name and social security number, and prepare files for final review.
Register credit and non-credit students maintain records, pre-audit and submit credit cards charged to business offices.
Assist in registration and graduation activities as needed.
Provide Information to a variety of individuals related to admissions, registration, and graduation.
Process applications test scores, final grade, and transcript requests.
Check proper ID’s, authorizations, and make corrections and updates as needed.
Process student drops, withdrawals, petitions, subpoenas, and incoming and outgoing transient student forms.
Coordinates and maintains coverage for the college switchboard.
Sort, distributes, and forwards incoming departmental mail as appropriate.

Typical Qualifications Required Skills:

The ability to establish an effective rapport with part-time and full-time faculty. Good organizational skills, with special attention to detail. Good oral and written communication skills. Ability to work well with others. General office skills. Experience with computers, word processing, spreadsheets, and databases. Good human relations skills.
Ability to maintain confidential information. Working Conditions/Additional Information
During the first of each semester must be available to work evening hours to start the semester.
Sometimes it requires coming in in the evenings, early in the mornings, and on Saturdays to start various computer processes.
Must be able to work proficiently in a busy, multi-office work area.
Must be flexible and able to adapt well to changes. Salary and Benefits Information
This position is level C13. We offer an excellent employer-paid benefits package including the following: Medical, Dental, Life, Long-Term Disability, Vacation (except faculty), Holiday and Sick Leave, Retirement (if eligible) and college fee waivers. Other employee-paid, voluntary benefits (vision, short-term disability, etc.) are also available. Required Education
Graduation from a standard high school (or equivalent) is required.

Required Experience:

At least one year of clerical and administrative support experience is required.

Preferred Experience:

Higher education work experience is preferred. Supplemental Information Submissions that do not include all parts of the following required information will not be considered: a resume.
an electronic job application (all sections MUST be completed). Important Information If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship. To request Veteran’s Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.
Polk State College is a drug-free workplace.
Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis. Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.
Polk State College does NOT provide relocation assistance for this position. Equal Opportunity Statement Polk State College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs, activities, or employment. The following person has been designated to handle inquiries regarding the non-discrimination policies: Lonnie Thompson
Chief of Institutional Compliance & Engagement
Title IX Coordinator
999 Avenue H, NE
Winter Haven, FL 33881
WAD 215A
863.297.1000, ext. 5378