Welcome Center Assistant (FT, BHI) Position Available In Ben Hill, Georgia

[]{#docs-internal-guid-7e3721d8-7fff-ce0b-15c0-a8e56e90f706}The Welcome Center Assistant receives and routes telephone calls for the Ben Hill-Irwin Campus. This incumbent provides requested information and/or forwards calls to the appropriate locations or individuals, greets in-person college visitors, determines the nature of their business, and provides appropriate information to other personnel as needed. The Assistant provides clerical support. Assists with the coordination of special events on campus. Supports the office of the Director of Campus Operations. The successful candidate is expected to have a positive outlook, must have a strong work ethic that sets examples for others on campus, and a desire to promote Wiregrass opportunities to the surrounding community. Assists the Bookstore with fleet vehicle reservations and dispersing vehicle books. Completes WGTC training, webinars, and modules in a timely manner. Assists the One Stop with printing IDs, scheduling appointments, and ensuring students sign in at the Kiosk. Assists with recruiting and admissions activities, (such as stuffing envelopes, entering prospect cards into Banner, etc.) as needed. Operates as a liaison for maintenance, to assist with deliveries, emergency situations, etc. when needed. Assists with student parking decal distribution. The successful candidate will also have excellent verbal and written communication skills, outstanding customer service skills and professionalism, which is required.

Wiregrass Georgia Technical College seeks to recruit, hire, and retain faculty and staff who display a willingness to support students of underrepresented gender and minority groups, as well as students with disabilities. All employees of the college are required to participate fully in the realization of equity in recruitment, enrollment, retention, graduation, and placement of students enrolled or who seek to become enrolled in programs at the college, with a special emphasis on nontraditional program participants.

Reasonable Accommodations Statement:

To perform the duties of this position successfully, the incumbent must have the appropriate work experience, hold the appropriate certification and credentials, and be able to perform each key position duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Please contacthumanresources@wiregrass.eduto request accommodations.

SUMMARY OF WORKING CONDITIONS

• Equipment Used:

  Standard office equipment

• Working Conditions:

  Category III

• No foreseen exposure to hazardous chemicals/pathogens.

Very little probability of working beyond the normal shift. Travel is rarely required.

MINIMUM QUALIFICATIONS

High School Diploma or equivalent

• and•Six (6) months of related work experience.

Knowledge of multi-line phone system operation and basic computer software are required. Must have the ability to lift 5-10 lbs. and endure prolonged standing and walking with or without reasonable accommodations.

PREFERRED QUALIFICATIONS

In addition to meeting all other minimum qualifications, the highly desired candidate will possess one or more of the following: Technical Certificate/Diploma in Business or related area. Prior experience as a receptionist in a high call volume setting is a plus. Knowledge of BANNER student information software. Experience with Microsoft Office Suite. Prior experience in an education setting and assisting with campus events is a plus.[]{#docs-internal-guid-81c6e364-7fff-f4b0-6950-76b96bed89b6}SALARY/BENEFITSSalary is $32,000/yr. This position is full-time and includes standard State of GA benefits such as leave accrual, options for health and other supplemental benefits, and retirement. This position may qualify the successful candidate for the Public Service Loan Forgiveness Program.

This position is funded in whole or in part by St te/Local/Tuition funds.

BACKGROUND

INVESTIGATIONSPursuant to college policy, a thorough background investigation, including a criminal history records check and employment history reference checks will be performed for all candidates offered employment. Other checks such as Motor Vehicle Records may be conducted for any candidate receiving an offer, as well as internal candidates prior to being promoted or transferred into a position with the college.

Other Required Tests:

No additional tests are required for this position.

Should a candidate be chosen for a 2nd interview, references which support prior work history and employment experience will be contacted. Please note that some employers charge a processing fee to complete employment verifications. If a former employer requires payment to complete employment verification forms, this fee must be paid by the candidate. For positions requiring official transcripts, the candidate will be responsible for ordering and payment for these transcripts. Wiregrass is responsible for payments for criminal history searches, MVR searches, credit checks, and other items listed in the required tests portion above.

APPLICANT INSTRUCTIONS/INFORMATION

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