Student Services Associate (Remote) Position Available In Fulton, Georgia
Tallo's Job Summary: The Student Services Associate (Remote) role offers $17/hr pay with a Monday-Friday 9am-6pm EST schedule for a 4-month contract. Responsibilities include assisting families with inquiries, advocating for students, reviewing accounts, organizing workflow, and maintaining student records. Qualifications include 2+ years of recent Call Center experience and familiarity with virtual environments and enrollment platforms.
Job Description
Student Services Associate Remote –
Equipment Provided Pay:
$17/hr
Schedule:
Monday-Friday 9am-6pm EST 4
Month Contract Description:
Assist families via inbound calls with questions and account updates. Advocate for students to help them navigate their enrollment experience. Review student accounts to address outstanding tasks and recommend actions for success. Organize workflow to ensure time management, data integrity, communication, and student retention. Maintain and document student records accurately in online systems. Participate in outbound calls for onboarding and retention. Protect student privacy by complying with FERPA regulations. Perform other assigned duties as needed.
Qualifications:
2+ years recent Call Center experience. Experience in a fast-paced environment with students and families. Experience in a virtual environment. Experience with multiple EMS/SIS/Enrollment platforms. #eastpriority25
