GPS Support Specialist Position Available In Middlesex, Massachusetts

GPS Support Specialist 4.3 4.3 out of 5 stars 45 Lawrence Dr, Lowell, MA 01854 Job no: 527599 Position type:

Staff Part Time Benefit Status:

Non-Benefited –

Non-Union Campus:

UMass Lowell Department:

Grad & Professional Studies Salary:

$22-$25hr

Applications Open:

Jun 20 2025

Applications Close:

General Summary of Position:

The Graduate, Online & Professional Studies team is seeking a part-time Support Specialist. This role is vital to supporting the needs of the Graduate & Undergraduate admissions, recruitment, advising, and student services teams through various administrative tasks, customer service and student support. A strong desire to provide top-tier customer service is a must. Responsibilities include, but are not limited to; answering phones, assisting prospective students, processing paperwork related to student applications, answering emails, updating and maintaining student records. Minimum Qualifications (Required): HS diploma or GED/equivalent Background in customer support Preference to those with previous higher education experience Must be proficient in MS office This is a fully on-campus, part-time, 18 hours per week position in Lowell, MA. The GPS office is typically open from 8:30am-5pm, Monday-Friday. The ideal candidate will be available to work at least one shift until 5pm each week and have Friday availability. Special Instructions to

Applicants:

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received. This is a part-time, temporary, non-unit, non-benefited position. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.