Academic Advisor Position Available In Forsyth, North Carolina

Academic Advisor Carolina University Winston-Salem, NC Job Details Full-time $35,000 – $40,000 a year 2 days ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Employee discount Retirement plan Qualifications Google Suite Customer communication Academic advising Mid-level Bachelor’s degree Problem solving Computers (educational technologies) Mentoring Organizational skills Assessing student portfolios Computer skills AI Communication skills Professionalism Full Job Description About us Carolina University, a Christ-centered university located in Winston-Salem, NC, invites applications for Undergraduate Academic Advisor . This full-time, in-person position has an anticipated start date as early as May 1, 2025 . Carolina University (CU) proudly embraces a hybrid teaching environment that combines in-person and asynchronous online learning, fostering a dynamic and engaging educational experience. Our approach emphasizes active learning, equipping students with practical skills, critical thinking abilities, and real-world applications to thrive in their fields. Join our innovative team and help shape a student’s future! Ideal candidates for this position will possess a passion and commitment to student success, academic advising, and student support. Preference will be given to candidates with prior experience in academic advising, student success coaching, or higher education student services . Additionally, candidates should be confident using technology, eager to learn new tools, and comfortable exploring AI within their discipline. Review of applications will begin immediately and continue until the position is filled. Job Description The Undergraduate Academic Advisor position at Carolina University is a full-time, 12-month, in-person staff role based on the main campus in Winston-Salem, North Carolina. Standard work hours are Monday through Friday, 8:00 AM to 5:00 PM; however, this position will be required to work some nights and weekends when necessary to ensure availability for students across time zones and during peak advising periods. The Academic Advisor plays a vital role in fostering student success and retention. This position is responsible for providing academic advising to undergraduate students across multiple disciplines. The advisor will work closely with first-year and first-generation students and serve a diverse population that includes international students. The advisor will support students in navigating their academic journey, from initial course selection through graduation, by offering guidance on degree requirements, academic planning, and navigating university systems and policies. CU is currently implementing Coursedog , a modern academic planning platform designed to enhance the advising experience. Coursedog streamlines curriculum planning, course scheduling, and student pathway management, equipping advisors with accurate, real-time data to support students more effectively. With enhanced visibility into each student’s academic progress, Coursedog simplifies the advising process—allowing advisors to provide timely, informed guidance and better support students on their path to graduation. Knowledge, Skills, and Abilities Strong written and verbal communication skills and the ability to interact effectively with diverse populations Ability to develop clear goals and plans, prioritize tasks, and follow through to completion Demonstrated knowledge of and ability to interpret and apply institutional academic policies and procedures Skilled in discussing educational and career goals with students, helping them identify strengths, areas for growth, and appropriate strategies for success Commitment to fostering a student-centered advising environment Primary Responsibilities Utilize academic planning tools and technology to advise approximately 400 undergraduate in-person and online students across multiple disciplines on degree requirements, course selections, and accurate academic planning. Maintain accurate and organized advising records Create a welcoming, student-centered advising environment that promotes student retention through proactive academic advisement Interpret and explain transfer credit policies and degree evaluation processes Assist students in understanding academic standing Collaborate closely with the Office of the Registrar, Program Directors, the Ashburn Center for Student Success (ACSS), Career Development Services, and the Office of Accessibility & Student Inclusion Services (OASIS) Demonstrate an understanding of the challenges non-traditional students may face, and offer empathy and support Required Qualifications Conferred Bachelor’s degree from an accredited institution High level of professionalism and integrity Strong interpersonal and communication skills with a student-first mindset Excellent written and verbal communication skills Strong organizational skills and attention to detail Demonstrated computer proficiency, including experience with Google Suite Ability to multi-task and manage priorities Must be able to work independently, maintain confidentiality, and exercise good judgment at all times Willingness and ability to learn new tasks and tools, and solve problems proactively Ability to interact with students, faculty, staff, and visitors in person, via phone, and through written communication with a high degree of professionalism, friendliness, and discretion Preferred Qualifications Experience in academic advising, mentoring, or support services in a higher education setting Familiarity with Jenzabar products and systems, the university’s student information system of record Familiarity with Coursedog or similar academic planning platforms Required Application Materials Resume Contact information for three professional references In place of a cover letter , please answer the three (3) questions below in 250 words or less per question. Upload your responses in a Word document as part of your application: 1. How will you build meaningful advising relationships with students? 2. Describe a time when you helped a student overcome an academic or personal challenge. What approach did you take, and what was the outcome? 3. How will you stay current with institutional policies and academic requirements, and how will you ensure accurate and consistent advising? How to

Apply:

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Job Type:

Full-time Pay:

$35,000.00 – $40,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Paid time off Retirement plan Vision insurance Application Question(s): We are a Christian university, and our mission statement is: We are a Christ-centered University committed to student success. Are you able to support and uphold the Christian values and mission of our institution?

Education:

Bachelor’s (Preferred)

Experience:

Academic advising: 1 year (Preferred) Ability to

Commute:

Winston-Salem, NC 27101 (Required)

Work Location:

In person