Administrative Support Specialist – Position Available In Jackson, North Carolina

Administrative Support Specialist – 4.2 4.2 out of 5 stars 1 University Way, Cullowhee, NC 28723 The primary location of this position is on the main Cullowhee, NC campus. The administrative support specialist works closely with the Director of the School of Teaching and Learning to manage the daily operations of the department. The position will require knowledge of multiple programs’ policies, procedures, and information systems located within the School of Teaching and Learning. Responsibilities for this position include the following: departmental budget management; facilities and inventory management; organizing and maintaining records; maintaining the departmental SharePoint site; managing contracts; scheduling classrooms and meeting spaces; managing data using a variety of computer applications (spreadsheets, word processing, Catamart, etc); and making independent decisions within university policy. This position will also need to be able to interpret data, effectively communicate, and adhere to the policies and procedures of the School of Teaching and Learning and the University. This person will need to monitor and evaluate patterns related to scheduling and recommend alternatives. The position will be expected to make administrative independent decisions regarding use of work studies, assignment of graduate students, the division of labor activities among the other staff in the School of Teaching and Learning. Must be eligible to work in the United States without sponsorship. Knowledge, Skills, & Abilities Required for this Position Possess excellent communication (verbal and written) and interpersonal skills and the ability to develop strong relationships with both internal and external constituencies. Ability to compose and clearly convey information, write reports and express ideas through a variety of media. Experience with Microsoft Office (Word, Excel, Outlook), data management and other office technology programs. Ability and willingness to learn other software and systems to meet the School of Teaching and Learning needs. Ability to exercise independent judgement and analyze relevant policies and procedures in using effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions across a variety of situations. Ability to prioritize multiple tasks and facilitate the flow of work in order to meet deadlines with limited supervision. Ability to measure, evaluate and make recommendations to redesign work processes, services, and products to achieve organizational goals. Ability to coordinate and support programs, manage resources, monitor activities, and assess environmental risks and quality control associated with the programs associated with the School of Teaching and Learning. Possess knowledge of policies and procedures related to the collection, retention, and storage of printed and electronic information. Ability to establish competencies and evaluate both learning and performance outcomes for student workers and other support staff. Possess an understanding of services, policies and procedures related to a program or area of specialization, ability to demonstrate and apply this knowledge in performance of office support tasks, and explain and interpret information to faculty, students, and staff. Minimum Qualifications High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. Anticipated Hiring Range $42,900 Position Type Permanent Full-Time Number of Hours per Week 40 Number of Months per Year 12 Salary Band Range $34,602 – $58,870 Salary Grade For administrative purposes during the implementation of Career Banding this journey level posiiton is considered a Salary Grade 61. Posting Text Open Date 06/10/2025 Close Date 06/24/2025 Open Until Filled No Special Instructions to Applicants Applicants must apply online in order to be considered. Please include a cover letter, current resume, and a list of three professional references (with complete contact information).

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

Applicants must upload a DD-214 if claiming Veteran’s Preference. If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR). Background/E-Verify Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify . Proper documentation of identity and employability are required at the time of employment. Credential Verification All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements. EOE Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu. University Safety The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.