Student Services Specialist Position Available In Pasquotank, North Carolina

Student Services Specialist
Elizabeth City State University
in Elizabeth City, NC

Apply Now Type:

Full-Time

Salary:

$33,540-$90,156

Posted:

05/22/2025

Application Due:

05/31/2025

Category:

Student Affairs and Services Position Number:

6086-0000-0000-929 Competency Level

Contributing Division:

Student Affairs Department/Unit:

Student Engagement Section:

Student Engagement (section) Primary Purpose of Organizational Unit The Department of Student Engagement and Leadership is a central hub of activity within the University and Division of Student Affairs. It serves to equip students with critical tools related to leadership development. The department encompasses several opportunities for student engagement including Student Leadership Development, Registered Student Organizations, Campus Activities Board, Student Government Association, the Royal Court, and Fraternity & Sorority Life, New Student Orientation, and the Walter N. & Henrietta B. Ridley Student Center Operations as well as university wide events such as Homecoming, Viking Fest, Winter Homecoming and Week of Welcome. Description of Work The Coordinator for Student Engagement plays a vital administrative and programming support role within the Office of Student Engagement and Leadership (SEAL). The primary purpose of this position is to manage the daily operational and administrative functions that contribute to the successful implementation of student engagement initiatives and high-impact programs at Elizabeth City State University. A significant responsibility of the Coordinator includes serving as the administrator for the Ad Astra Reservation System, ensuring timely, efficient, and accurate reservation processing for university events and activities. In addition to administrative responsibilities, the Coordinator will provide essential support to First-Year Experience programming and signature transitional events such as Week of Welcome, Viking Voyage Orientation, New Student Pinning Ceremony, and Founders Day Weekend. These efforts play a crucial role in supporting the holistic development, retention, and success of new students as they transition into the ECSU community. The Coordinator will also assist in the planning, execution, and logistical support of university-wide high-impact events, including but not limited to Homecoming, Viking Fest, Viking Showcase, and Blueprint Recruitment Initiatives. This position will contribute to the broader SEAL mission by supporting the areas of Fraternity and Sorority Life, campus recreation and wellness, clubs and organizations, and leadership development. By managing workflows, supporting staff and student leaders, and ensuring an efficient administrative infrastructure, the Coordinator helps drive student involvement, campus vibrancy, and co-curricular learning outcomes. The position works closely with students, professional staff, faculty, and external stakeholders to enhance the overall student experience at ECSU. Competencies/Knowledge Skills, and Abilities Required in this Position Managing Work Processes-Ability to identify, document, draft and
provide input to proposed changes to work standards, processes and procedures for
discussion with stakeholders and supervisors. Ability to assist in the development of
learning activities designed to implement these changes. Decision Making-Ability to recommend approaches to solving routine problems relating to programmatic requirements or standards. Coordination-Operations-Ability to coordinate a limited scope of work operations and processes to meet desired outcomes, including student, staff and program work operation scheduling Program Management-Ability to address and resolve routine service matters, referring to higher authority for issues outside standard operating procedures. Ability to collect, research and provide
preliminary data analysis. Ability to create standardized reports for
review by supervisor. Ability to proactively participate in promoting student learning and leadership involvement initiatives in meeting program goals and services. Ability to prioritize workload. Client/Customer Service-Ability to develop good, efficient customer
relations within program area. Ability to answer routine requests, referring non-standard issues to higher authority level. Information/Records Administration- Ability to develop good, efficient customer
relations within program area. Ability to answer routine requests, referring non-standard issues to higher authority level. Managing Work and Performance-Ability to monitor work of student workers
and staff, closely and ongoing, to assess and problem-solve. Ability to review performance on a daily basis and provide suggestions and gives instructions for improving work. Minimum Training and Experience Bachelor’s Degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. License or Certification Required by Statute or Regulation N/A Class Salary Range
$33,540-$90,156 Position Recruitment Range
$33,540-$38,500

Position Category:

Staff Position Status:

Permanent Full Time Work Hours (i.e. 8:00-5:00pm, etc.)
10:00 am – 7:00 pm Work Schedule (i.e. Mon-Fri, Rotating Shifts, Etc.) M-F, 10:00 am – 7:00 pm work schedule, significant travel, as well as evenings/nights and weekends also required.

Posting Number:

SHRA00255P

Job Open Date:

05/21/2025

Job Close Date:

05/31/2025

Open Until Filled:

No Special Instructions to Applicant
Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
If you answer the supplemental questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers.

SHRA OSHR

Statement This position is Subject to the State Human Resources Act. Alternate Selection If there are no applicants in the pool who meet the competency level (knowledge, skills and abilities) required for the position, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. AA/EEO Statement Elizabeth City State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation. Background Check Statement Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report. Eligibility for Employment You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. Elizabeth City State University State University is an Equal Opportunity and Affirmative Action Employer. Elizabeth City State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. State University is an Equal Opportunity and Affirmative Action Employer.
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