Parks Superintendent I Position Available In Randolph, North Carolina

Parks Superintendent I State of North Carolina – Dept of Natural and Cultural Resources Randolph County, NC Description of Work This position is located at: 4401 Zoo Parkway Asheboro, NC 27205

Primary Purpose of Position:

Do you enjoy working out doors and want to be a part of the world’s largest Zoo! Parks and Recreation is seeking an enthusiastic team member to be part of the North Carolina Zoo team. This position will be responsible for providing leadership and demonstrating excellent customer service by providing visitor safety and protection located within North Carolina Zoo boundaries, enforcing state laws while engaging in parking lot and campus patrol via vehicle and/or foot patrols, recognizing emergency situations and taking appropriate action to resolve them; assisting park guests as necessary to resolve complaints or problems; responding to safety or law enforcement issues inside park and other campus locations as necessary; providing first aid care for guests as needed; coordinating with local, state or federal agencies as necessary; taking appropriate law enforcement action and testifying in court as needed; and providing security assistance for large events inside the Zoo. This position will also work in partnership with the North Carolina Zoo – Director of Security and Risk Management providing public safety services and will maintain a direct working relationship with North Carolina State Parks. The Parks Superintendent I will also include the hiring and supervision of permanent employees; annual planning and prioritizing of Zoo needs; selection, training, development and directing staff; and development of standard operating procedures designed specifically for Zoo needs; resolving employee and visitor complaints and/or issues; interacting with local emergency operations staff to include Zoo Emergency Operations staff, and local law enforcement., may present interpretive programs to variety of audiences; developing and managing special events while managing park’s natural resources.

Key Responsibilities:

Management staff, equipment and providing public safety services within the Zoo. Represent the park and the division with local governments and businesses. Coordination of recreation, resource, management and emergency service activities between the park and multiple public safety agencies; and preventing encroachments of park boundaries. Planning, directing, managing, and supervising all aspects of day-to-day park operations. Planning work operations and short-range goals and objectives. Leadership, communication and public relations. Overseeing the recruitment, selection and development, coaching, counseling, disciplining, and evaluation of permanent.

Position/Physical Requirements:

Must possess and maintain a Certification as a Law Enforcement Officer in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission. Job offer is contingent upon successful completion of pre-employment screening(s). Position is considered “Essential/Mandatory Staff” and required to work on adverse weather days, during emergencies, and may be called to work special events. Typical work will be rotating shifts hours based on Zoo needs, 8:00am to 6:00pm; includes evening shifts and weekends on a rotating schedule. Must be available to work evenings, weekends, and holidays when necessary. Must have a valid driver’s license issued from within the United States or be able to obtain one within 90 days of employment. Must acquire Certified Interpretive Guide and/or Certified NC Environmental Educator certification (In service training). Must acquire and maintain First Aid, CPR and AED Certification. Must acquire Incident Command Training (ICS) 100, 200, 300 and 400. Must successfully complete annual in-service training as mandated by the NC Criminal Justice and Training Standards Commission. Knowledge, Skills and Abilities / Competencies To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Demonstrated experience in law enforcement concepts, practices and theories. Demonstrated experience interpreting and/or incorporating laws, rules, and/or regulations that affect a large segment of the public, work unit, and/or program. Demonstrated experience to effectively plan, direct, manage, and supervise complex day to day operations and supporting activities with the organization. Demonstrated experience developing public safety plans and response. Demonstrated experience managing responsibilities of work team to include performance evaluations, coaching, disciplinary actions and implement/monitor corrective action plans.

Employment Preferences:

Prefer active certification as a Law Enforcement Officer in accordance with the provision of the NC Criminal Justice Training and Standards Commission Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details. Bachelor’s degree in Parks and Recreation and/or Natural Science or related from an appropriately accredited institution AND three years of experience in area of assignment OR An equivalent combination of training and experience. Necessary Special Qualifications Certification as a Law Enforcement Officer in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission.

Supplemental and Contact Information Division Description:

The North Carolina Division of Parks and Recreation exists to inspire all its citizens and visitors through conservation, recreation and education.

Conservation:

To conserve and protect representative examples of North Carolina’s natural beauty, ecological features, recreational and cultural resources within the state parks system

Recreation :

To provide and promote safe, healthy and enjoyable outdoor recreational opportunities throughout the state; and

Education:

To provide educational opportunities that promote stewardship of the state’s natural and cultural heritage. To explore NC State Parks visit: https://www.ncdcr.gov/things-to-do/state-parks

Partnering Division Information:

The North Carolina Zoo exists for the enjoyment, education, and inspiration of all of North Carolina’s citizens and visitors to the zoo. The mission of the zoo is to encourage the understanding of and commitment to the conservation of the world’s wildlife and wild places through the recognition of the interdependence of people and nature. The Zoo displays, conserves and protects representative examples of natural beauty, plant and animal species and ecological features of the North American and African regions of the world through the presentation of live animal exhibits from these regions. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state’s diverse population, culture, and history by expanding engagement with diverse individuals and communities. Visit www.nczoo.org

Agency Description:

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state’s natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team! _____________________________________________________________________________________ The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. Application Process Please watch our video here that walks you through each step of the application process. Be sure to complete the application in full . Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. “See Resume” or “See Attachment” will NOT be accepted. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the “Work Experience” section of the application, to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your Application, please log in to your account. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. Veteran’s and National Guard Preference Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Employment Eligibility It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). NEOGOV Technical Assistance If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ’s information on the website. If you are still experiencing technical issues with your application, please call the NEOGOV Help Line at 855-524-5627.

CONTACT INFORMATION

N.C. Department of Natural and Cultural Resources Division of Parks & Recreation Victoria Lykes 121 W. Jones Street, Raleigh, NC 27601

Phone:

919-707-9360 employment@dncr.nc.gov

NOTE:

For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.