PT – Assistant, Eagles One Stop Position Available In Stanly, North Carolina

PT – Assistant, Eagle’s One Stop 4.3 4.3 out of 5 stars Albemarle, NC 28001 JOB This position plays a vital role in supporting new student processes and providing high-quality customer service to students seeking enrollment. Responsibilities include assisting students with admissions applications, residency determination, financial aid applications, and connecting students to various wrap-around support services while also providing support with continuing education registration, appointment scheduling, and providing both in-person and online assistance. This position requires excellent oral and written communication skills, strong attention to detail, and an outgoing, student-focused personality with exceptional interpersonal abilities to work in a fast-paced environment. The Assistant reports directly to the Director of Student Access and Financial Aid.

EXAMPLE OF DUTIES

Required:

Associate degree

Strong Customer Service SkillsPreferred:

Bachelor’s DegreeCommunity College ExperienceProficiency in Spanish

SUPPLEMENTAL INFORMATION

Provide a safe, honest, confidential, and respectful environment where students can ask questions, express concerns, and discuss interests.

Connect students with campus resources (Success Coaches, counselors, Student Services)Making student ID badgesAssist with making Welcome Packets for mailingProcess incoming and outgoing mail for Student SuccessAssist students in requesting transcriptsProcess and print transcripts upon requestContact students with incomplete filesOther duties as assigned

JOB TRAINING

Required Position Training to be completed in the first year of hire: Colleague Self-Service New Student OrientationCFNC Application

FAFSA NC

Residency Determination Service Suggested Training:

Canvas