Donor Data and Digital Engagement Specialist Position Available In Macon, Alabama
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Job Description
Donor Data and Digital Engagement Specialist 4.0 4.0 out of 5 stars 1200 West Montgomery Road, Tuskegee, AL 36088 Position Information Position Title Donor Data and Digital Engagement Specialist Status Full Time Job Summary The Donor Data and Digital Engagement Specialist supports the daily operations of Tuskegee University’s Division of Development and Alumni Engagement. This role provides administrative and technical assistance across four key areas: Donor Services, Donor Communications, Alumni and Constituent Engagement, and Annual Giving. The specialist serves as the primary processor for all gifts, manages the transcription and digitization of donor records, and assists with the coordination and delivery of digital fundraising campaigns, email communications, and online giving forms. The position plays a vital role in maintaining clean data and executing targeted digital outreach to advance alumni and donor engagement. Essential Job Duties Online Gift Processing & Data Entry Serve as the primary processor for all online gifts, ensuring accurate entry and documentation in donor systems Support integration and reconciliation of online giving platforms with the advancement database Transcribe donor-related forms and handwritten notes and digitize materials for recordkeeping Maintain and update contact records, giving histories, and engagement details in the system Digital Engagement & Email Communications Build and maintain online giving pages for appeals, events, and digital campaigns Assist in testing forms and verifying online transaction accuracy Help schedule and distribute all email communications to alumni and donors, including appeals, newsletters, and invitations Upload email lists, support segmentation, and track delivery metrics Reporting & List Management Generate lists and reports to support email communications, giving campaigns, and alumni programs Maintain internal logs to track digital engagement activity and gift form performance Assist with standard data exports and report preparation for development and alumni staff Administrative Support Provide general clerical and coordination support to the Director of Donor Services, Executive Director of Donor Communications, Senior Director of Alumni and Constituent Engagement, and Director of Annual Giving Help with scheduling, task tracking, and maintaining shared digital records Assist with outreach and communications related to alumni reunions, giving societies, and special engagement initiatives Qualifications (Education, Experience and Specialized Training) High school diploma required Experience in data management, communications, digital engagement, or administrative support Physical Demands Ability to operate standard office equipment Ability to walk short distances Ability to lift and carry parcels, packages and other items Ability to view a computer terminal
Skills and Attributes Knowledge:
Comfortable using spreadsheets, email tools, and online form platforms
Skills:
Strong attention to detail and accuracy in data entry
Ability:
Ability to manage confidential information with professionalism Willingness to learn new systems and follow established procedures Posting Detail Information Posting Number S840 Will this position required travel? No Will this position required night, weekend, and after hour work? No Will this positon be supported using grants or contract funding? NO Number of Vacancies 1 Desired Start Date Position End Date (if temporary) Open Date 05/16/2025 Close Date 08/16/2025 Open Until Filled No Special Instructions Summary Each applicant, including all current employees, must complete and submit the following documents: Tuskegee University employment application Cover Letter Resume/CV Recommendation letters Copies of unofficial transcripts. Please note that official transcripts(s) will be required upon hire Quick Link for Internal Postings https://tuskegee.peopleadmin.com/postings/2919