Campus Support Officer Position Available In Broward, Florida

Campus Support Officer NUC University – Florida Technical College 12520 Pines Boulevard, Pembroke Pines, FL 33027 The Campus Support Officer is responsible for delivering exceptional customer service, administrative and clerical support. Reporting directly to the Campus Executive Director and operating within designated business hours, this position serves as the frontline representative for NUC University/Florida Technical College/The DAVE School campuses. The Campus Support Officer is expected to provide support to campus staff in order to achieve operational targets while upholding company policies.

Qualifications/Education:

Completed high school diploma or higher. Have excellent customer service skills. Knowledge of Microsoft Outlook, Excel, and Word. Ability to work extended hours (which will include evenings and Saturdays), in order to meet business objectives.

Essential duties and responsibilities:

Provide excellent customer service, including answering incoming calls, transferring calls, listening to voicemails and taking messages. Utilize CRM and Campus Nexus platform to record and document interactions with prospective students. Serve as a liaison to support internal departments and communicate feedback on documents received. Answer questions regarding accreditation, policy, transcript requests, and admissions standards. Maintain quality assurance and audit reports for entered information. Review and process transcript request forms, including contacting institutions when necessary. Request funds for transcript payments and maintain activity logs. Respond emails and correspond with students through CRM within 24 hours. Greet visitors in a professional manner and make them feel welcome. Receive, confirm and accept purchasing orders. Perform accurate data entry for new student enrollment. Scan and upload documents to the system. Assist with school activities and Continuing Education classroom setup. Assist with proctoring certification exams as needed. Process incoming mail/packages sent to the campus Manage, organize and distribute electronic devices for students Conduct inventory checks for campus supplies and marketing materials Adhere to all company policies, procedures, and business ethics codes. Type correspondence as requested by the School Director and Director of Admissions. Logs and assigns leads to each admission representative as directed by the Director of Admissions. Prepare security ID badge for new students and/or staff. Assists in the preparation of certain school activities as needed.

Benefits:

Medical/Dental/Vision Insurance 401(k) with an Employer Match Short-Term and Long-Term Disability Group and Supplemental Life & AD&D Opportunities for Advancement Education and Professional Development Program Paid Time Off NUC University – Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, educational verification, and drug testing.

Yearly Salary:

$35,360 Hourly Pay – $17.00