Assistant Director, Financial Aid Operations Position Available In Duval, Florida
Tallo's Job Summary: The Assistant Director of Financial Aid Operations at Jacksonville State University oversees federal student aid eligibility, audits financial aid files, and coordinates with IT services. This full-time role requires a bachelor's degree, 3 years of Ellucian Banner experience, and offers competitive benefits including retirement plans, health insurance, and tuition assistance.
Job Description
Assistant Director, Financial Aid Operations Job no: 497593
Work type: Full Time
Location:
Jacksonville, AL (Main Campus)
Categories:
Staff Department:
Office of Financial Aid Requested Start Date:
May 15, 2025
Work Hours:
8:00 a.m.- 4:30 p.m. Monday – Friday, some evenings and weekends may be required
Job Summary:
The Assistant Director of Financial Aid Operations will be responsible for the daily sending and receiving of data files, including ISIR files and ISIR correction files. This position will oversee federal student aid eligibility and will coordinate audits of student financial aid files regarding verification and other eligibility criteria. This position will be a liaison to Information Technology Services and will review and test all Banner upgrades/patches, with the approval and guidance of the Director of Financial Aid. This position will also supervise the Financial Aid Counselors whose responsibility includes student eligibility reviews.
Duties and Responsibilities:
Manages the daily sending and receiving of ISIR files, including correction files; including utilizing a scheduler to assist with this process.
Coordinates and documents audits of student financial aid files by specifically reviewing student eligibility and verification. Reviews Professional Judgment requests including EFC appeals, SAP appeals, and Dependency Appeals.
Serves as the primary point of contact for Information Technology Services
Reviews and tests all Banner upgrades/patches, with the approval and guidance of the Director of Financial Aid.
Coordinates awarding for all terms including one-term manual awarding.
Coordinates disbursements and disbursement notifications, including error resolution.
Performs transfer monitoring process and reviews and corrects National Student Clearinghouse errors
Assists the Director of Financial Aid with new year set-up in Banner; including but not limited to roll process, updating population selections, requirements, etc.
Assists with escalated student and parent inquiries. Other related duties as assigned by the Director of Financial Aid or the Vice President of Enrollment Management.
Supervises Financial Aid Counselors including training, time reporting, professional development, and performance management. Performs other duties as assigned.
Required Minimum Qualifications:
Bachelor’s degree, and
Three (3) years of experience with
Ellucian Banner Preferred Qualifications:
Master’s degree
Knowledge of federal financial aid regulations
Required Documents:
Cover Letter
Resume
Unofficial Transcripts Employee Benefits:
JSU strives to provide great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package.
Benefits include:
Retirement Plans
Alabama Teacher’s Retirement System (TRS)
RSA-1 Deferred Compensation
403-B Retirement Annuity (TIAA)
Health Insurance
Medical (PEEHIP)
Optional plans: vision, dental, flexible spending plan, dependent care, cancer, and hospital indemnity
Long-term disability and life insurance
Tuition assistance
Paid and unpaid leave
Employee Assistance Program
Prescription assistance For additional information regarding benefits, please visit our website.
Clery Notice:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, https://clerycenter.org/policy-resources/the-clery-act/ the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: https://www.jsu.edu/police/docs/cleryannualreport.pdf
Equal Employment Opportunity:
Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Advertised:
Apr 25 2025 Central Daylight Time
Applications close: May 01 2025 Central Daylight Time
