Patient Access Specialist I-WFL-Admitting Position Available In Escambia, Florida
Tallo's Job Summary: The Patient Access Specialist I-WFL-Admitting position at Nemours involves greeting patients, performing registration duties, updating information, collecting payments, attending huddles, and providing excellent customer service. Responsibilities also include ensuring documentation is up-to-date, collecting copays, and scheduling follow-up appointments. Qualifications include a high school diploma, 1 year of customer service experience, and medical office experience.
Job Description
Nemours is seeking a Patient Access Specialist .
The position is responsible for:
Greeting patient in accordance with Nemours Standards of Behaviors. Perform registration and check-in or check-out function(s) and update demographics, insurance verification, PCP authorization/referral information when required at each encounter and make confirmation call as needed. Work various work ques, collect copays/balances at time of service, attend daily huddles, other duties assigned by supervisor or manager, and provide exceptional customer service to our patients/families.
Essential Functions Documentation:
Ensure all annual mandatory forms are complete, accurate, updated and on file in accordance with NCSC policies.
Financial:
Collect all copays, coinsurance and self-pay amount due for services rendered. Adhere to end of ay business processing standard by verifying that cash analysis and receipts balance.
Scheduling:
Schedule follow up appointments as instructed via the appointment disposition.
Work ques:
Process encounters via the registration and check-out work que daily. Attend daily huddles. Appointment confirmation and reschedules. All other duties as assigned by supervisor or manager. Qualifications High School Diploma required Customer Service Experience 1 year Medical Office experience
