Education Registrar Position Available In Seminole, Florida

Education Registrar 3.6 3.6 out of 5 stars Sanford, FL 32771 The Education Registrar is responsible for scheduling and promoting a portion of the Education Department’s programs, including but not limited to: curriculum-based programs, homeschool classes, scout programs, school break programs, overnight programs, Create Your Own ZOOventure programs, preschool programs, workshops, and Education special events. Strong organizational, computer, and customer service skills are required. This position reports to the Education Manager. In the Manager’s absence, the Registrar will report to the Director of Education. Additional guidance is received through established policies and procedures, plus verbal and written communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

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• Maintains an organized calendar of Zoo Teacher instructed programs, and overnight programs.
• Schedules curriculum-based programs, homeschool classes, scout programs, school break programs, overnight programs, Create-your-own-ZOOventure programs, preschool programs, workshops, and Education special events.
• Strong organizational, computer, and customer service skills are required.
• Proficiency in Microsoft Word and Excel is required.
• Experience with Galaxy ticketing preferred but not required.
• Assisting customers with program selection, questions, and registration.
• Communicate registration counts for upcoming events to the Education Manager, Education Director, and marketing team.
• Process Education Department registrations and payments.
• Responsible for confirmation emails, release forms, and participation in monthly meetings with SSA to review processes and give updates.
• Responsible for recording program stats, i.e., input attendance information into Excel computer file.
• Assists the Education Manager with the development of collateral material for program registrations and promotions. This includes developing and sending e-blasts to promote education programs. Assisting with proofreading all educational materials and brochures.
• Participation in promotional opportunities for Education programs includes, but isn’t limited to, attending summer camp expos, and information tables at zoo events, such as Hippity Hop.
• Stocking resource holders at the zoo with education materials, including the Discovery Center, Log Cabin, Gift Shop, and main Admissions.
• Review the Zoo’s website, online webstore, and event page information to ensure accuracy of upcoming education events.
• Organize check-in systems for onsite programs. Prepare education programs and camp materials such as nametags, waivers, etc.
• Collaborate with the Group Programs & Outreach Coordinator to answer or field incoming calls. Answer all “cold” call questions and send out appropriate requested materials (e.g., class registration forms, brochures, etc.).
• Responsible for checking in groups, taking payments, and directing them to their program locations.
• Able to perform all duties required of the position and work productively with little supervision.
• Greet and direct guests at monthly Storytime programs. Meet storytellers and direct them to program location.
• Assist with other programs in the Education Department, as needed.
• Participate in spring and summer camp training to teach Zoo Teachers check-in procedures.
• Work as a member of a large, diverse team.
• Develop and nurture professional relationships with all Zoo staff.
• Adheres to all Central Florida Zoo policies and procedures.
• Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum 21 years old. Must provide a negative pre-employment drug test result. Must successfully pass a background check. Must be able to traverse Zoo grounds on foot. Must be able to work independently and as part of a team. Receive and understand directions/instructions verbally, written and audio. Ability to interact with a wide age range and variety of people is essential. Ability to learn, retain and, in turn, teach many animal facts in an effective manner. Computer and technical skills Excellent communication and teamwork skills necessary. Must have the ability to work flexible hours, including weekdays, weekends, holidays, evenings and Zoo special events. The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

EDUCATION / EXPERIENCE

• A college degree, degree seeking, or equivalent professional experience is required.

Proficiency in Microsoft Word and Excel required. Strong organizational, communication, and customer service skills required. Experience with registration processes preferred. Background in teaching and/or biology is a plus.

Job Type:

Full-time Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Evenings as needed Monday to Friday Weekends as needed

Work Location:

In person