Patient Access Workleader – ED Amissions Position Available In St. Lucie, Florida

Patient Access Workleader•ED Amissions Cleveland Clinic•3.8

Port Saint Lucie, FL Job Details Estimated:

$38.7K•$57.7K a year 11 hours ago Qualifications Management Mid-level High school diploma or GED Bachelor’s degree Associate’s degree Medical terminology 2 years Full Job Description Join Cleveland Clinic Tradition Hospital’s team of caregivers that provide top-quality patient care to the Port St. Lucie area. Opening its doors in 2013 and expanding in 2017, this state-of-the-art acute care facility has 177 patient rooms and offers a wide variety of services to meet community needs. Here, you will be supported as you follow your dreams and find where you belong, here at Tradition Hospital. Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. In our Finance division, caregivers use their knowledge and skills to create exceptional experiences for patients and their families. As a Patient Access Workleader, you will function as the department lead and support the department and management through daily coordination, delegation, education and coverage of work functions for Emergency Department (ED) Registration. Ultimately, all your efforts help us continue pushing the needle forward in healthcare across the globe. A caregiver in this position varying shifts from 2:00PM•10:30PM. A caregiver who excels in this role will: Prepare, analyze and communicate key financial information. Recommend and execute complex policies and procedures with the supervisor to ensure timely and accurate patient registration resolution. Provide general oversight and direction for caregivers to ensure daily operational support. Rotate to different locations/hospitals based on staffing needs. Identify and utilize appropriate reports to contact insurance payers for resolution of accounts with registration issues with a minimal need to escalate issues internally. Recommend and provide input to execute Patient Access programs according to changes in insurance regulations and data obtained from various departments and physicians regarding issues including registration. Rotate in the on-call coverage and covers call-offs within the department. Independently staff all patient access areas at any facility, including front desk, admitting office, ER registration and cashier. Train caregivers and conduct performance evaluations. Complete operational tasks, including staff schedules, working reports, performing compliance and denial audits, working reports, handling call offs, allocating work/resources and time and attendance entries. Minimum qualifications for the ideal future caregiver include: High School Diploma/GED and four years of experience in a customer facing role with in-person or phone contact or work leader experience with demonstrated competence in personnel management OR Associate’s Degree with three years of experience OR Bachelor’s Degree and two years of experience Basic PC software application knowledge and the ability to use multiple data systems Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of a course within one year of hire Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

Sufficient mobility and strength to move around the department and throughout the facility. Ability to stand or sit for prolonged periods of time. Excessive walking and standing while obtaining patient information when using laptop computer on wheeled device for bedside registration. Ability to lift 25 pounds.

Personal Protective Equipment:

Follows Standard Precautions using personal protective equipment as required. Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.