Director II, Financial Aid Operations Position Available In Volusia, Florida

Director II, Financial Aid Operations #12103

Location Daytona Beach
Job Type
Staff – Full-Time
Job Number
202500093
Department
Financial Aid
Opening Date
04/30/2025
Closing Date
Continuous

DESCRIPTION

BENEFITS

Required Qualifications:

Bachelor’s degree in a related field. Minimum of five (5) years of professional experience administering financial aid programs, with at least two (2) years in a management capacity.
Proficiency in PeopleSoft, MS Office, and other reporting tools.

Preferred Qualifications:

Demonstrated knowledge of state and federal regulations.
Experience working in Public Higher Education.
Master’s degree in a related field.

Key Responsibilities:

The Director of Financial Aid Operations will providing day-to-day direction and oversight of a team of Coordinators, including hiring, scheduling, training, evaluating, and reporting.
The Director will coordinate and oversee administration of all state, federal, and institutional awarding, Satisfactory Academic Progress processing, Student Employment, Return of Title IV funds, and Clock Hour awarding.
The Director of Financial Aid Operations monitors funding allocations, provides financial-aid related advisement, presentations, reporting, and establishes policies and procedures in compliance with current federal, state and institutional guidelines.
Proactively establish strategies for managing high volume periods, working collaboratively with campus partners, including Student Accounts, IT, Academic Advising, Student Life, Admissions, Registration, to enhance the student experience.
Analyzes Financial Aid regulations and legislation to ensure compliance.
Assists the Executive Director with analysis, preparation, and compilation of information for financial aid reports and audits.
Keep staff informed and involved, demonstrate, and promote high standards for quality, productivity, and service.
Collaborates with the Executive Director to develop institutional policies, procedures and training, as well as identify, monitor, and mitigate risks related to financial aid, including potential fraud and non-compliance issues. Develop and maintain proactive, timely communications to keep students informed of their eligibility.
Ensure prompt responses to inquiries from students, staff, and College leadership.
Attend and conduct College meetings to provide guidance and updates related to financial aid
Serve as liaison both internally and externally, including participation in professional development related to Financial Aid programs, and recommending improvements to department practices, policies, and processes to meet College enrollment goals.
Other duties and special projects as assigned and directed by the President or their designee.
Reports to: Executive Director, Financial Aid.

Knowledge, Skills, & Abilities:

Must have comprehensive knowledge of Federal, State, and Institutional Financial aid regulations.
Ability to follow-through with policy and procedural implementations and affect beneficial change at all levels of the organization.
Demonstrated expert level computing skills and technological proficiency with database and data manipulation products.
Demonstrated experience in analyzing and recommending significant improvements in departmental operations.
Demonstrated skills as a hands-on leader, dedicated to developing, training, coaching, mentoring, and retaining a strong team.
Ability to effectively communicate with students and College personnel.
Strong conceptual, logical, and problem-solving abilities.
Ability to work without direct supervision.
Excellent written and verbal communication skills.
Demonstrated ability to remain flexible, navigate change, and meet objectives within limited time frames.
Candidates must possess unquestioned personal and professional ethical standards.
Ability to thrive in fast paced environment where expectations for performance and productivity are high.
Commitment to the principles of access and providing the best customer service and student support experience to families.
Excellent time management and follow-up on tasks.
Ability to remain flexible to navigate and implement change in a fast-paced environment.
This position requires a criminal background screening.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at 386-506-4505 or email HR@daytonastate.edu. Daytona State College is an Equal Opportunity/Equal Access Employer. Click here to view the College’s statement of non-discrimination.
Employer
Daytona State College
Address
1200 W. International Speedway Blvd.
Daytona Beach, Florida, 32114
Phone
(386)506-4505