Digital Experience Officer Position Available In Clarke, Georgia

Posting Details
Posting Details Posting Number S13656P
Working Title Digital Experience Officer
Department DAR-Annual Giving
About the University of Georgia Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine. About the College/Unit/Department Division of Development and Alumni Relations
The Division of Development and Alumni Relations at the University of Georgia advances the goals, objectives, and priorities of the university by generating private financial support, building, and maintaining relationships with alumni and donors, and assisting students with career development opportunities. Office of Annual Giving
The Office of Annual Giving is responsible for the ongoing regular solicitation of alumni and friends for support of the university’s mission. The office observes an annual fiscal year cycle to engage donors for opportunities to renew and enhance their support of the University, its Schools, Colleges, and Units. Special Giving initiatives are for unique audiences within the university’s constituency including but not limited to leadership annual gifts, faculty and staff giving, parent giving, recurring gifts, anniversary giving, matching gifts, crowdfunding, and consecutive year giving. College/Unit/Department website https://give.uga.

edu/ and https:

//dar.uga.edu
Posting Type External
Retirement Plan TRS or ORP
Employment Type Employee
Benefits Eligibility Benefits Eligible
Full/Part time Full Time
Work Schedule Additional Schedule Information 8:00am-5:00pm; Must be willing and able to work evenings and weekends as necessary Advertised Salary $59,280
Posting Date 05/27/2025
Open until filled No
Closing Date 06/02/2025
Proposed Starting Date 07/01/2025
Special Instructions to Applicants This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position. Location of Vacancy Athens Area
EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu). USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Position Information Classification Title Development/Fundraising Professional
FLSA Exempt
FTE 1.00
Minimum Qualifications Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. Preferred Qualifications Bachelor’s degree with experience related to fundraising, nonprofit management, higher education, sales, marketing, development, business administration, project management, or relationship management. Graduate-level degree may be substituted for experience. Knowledge of the University of Georgia is desired. Position Summary The Digital Experience Officer (DXO) will manage a large portfolio of donors with the goal of building lasting relationships and creating meaningful experiences through engaging communications and one-on-one interactions. The DXO will connect donors to the University and its schools, colleges, departments, and divisions. They will solicit gifts primarily between $250 and $24,999 and develop personalized strategies for increasing year-over-year retention and upgrade of donors while also looking for referrals to build a pipeline for major gift referrals. The DXO will partner with colleagues across the Division of Development and Alumni Relations (DAR) to help align donors’ philanthropic interests with various priorities across campus, create engagement opportunities, and communicate the impact of philanthropy with donors. The DXO will conduct virtual meetings. The DXO must be able to articulate the mission and goals of the University of Georgia while demonstrating enthusiasm and passion. This position reports to the Senior Director of Annual Giving. Knowledge, Skills, Abilities and/or Competencies Innovative self-starter who displays an ability to learn quickly and easily adapts to changing situations
Emotionally intelligent individual with excellent written and oral communication skills who can work effectively with various stakeholders
Highly motivated professional who is coachable and desires to learn and grow in this position
Results-driven performer who is comfortable setting and achieving challenging goals
Active collaborator who enjoys working with people and desires to work in a team-based environment
Trustworthy teammate who operates with the highest level of integrity, honesty, and respect
Comfortable working with database management software and maintaining sensitive information
Knowledgeable of Word, Excel, and email
Technologically savvy and able to communicate easily across a variety of digital platforms

Additional Division Expectations:

Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment.
Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation. Physical Demands Travel (by car, air, train, or bus) domestically as needed.
Work weekends, evenings, and other non-traditional schedules, as necessary.
Work in a standard office environment
Sit and work at a computer workstation for extended periods of time
Work using electronic mail, telephone, face-to-face discussions, paper form correspondence
Communicate effectively in writing, speaking, and listening
Organize and establish priorities; Remember detail; Multi-task
Lift and/or move up to 30 pounds of boxes, materials and/or equipment, as necessary
Walk, stand, stoop, lift, kneel, climb, drive Is driving a responsibility of this position? No
Is this a Position of Trust? Yes
Does this position have operation, access, or control of financial resources? No
Does this position require a P-Card? No
Is having a P-Card an essential function of this position? No
Does this position have direct interaction or care of children under the age of 18 or direct patient care? No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes
Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities Duties/Responsibilities Pipeline development:
Identify, cultivate, and solicit leadership annual giving donors through email, phone, and virtual meetings.
Leverage development tools to solicit, renew, and upgrade annual donor support between $500 and $24,999.
Collaborate with colleagues across the Division of Development and Alumni Relations (DAR) to help align donors’ philanthropic interests with various priorities across campus.
Enter major gift referrals, as appropriate, through the leadership annual giving lead system.
Responsible for achieving all annual fundraising and performance goals. Percentage of time 45

Duties/Responsibilities Stewardship:

Execute quarterly touchpoints to steward recent leadership annual giving donors and those with an open pledge to maintain relationships and set donors up for future solicitations.
Collaborate with donor relations and stewardship and other colleagues across DAR to streamline outreach and ensure the utilization of stewardship best practices. Percentage of time 25
Duties/Responsibilities Engagement and content creation:
Collaborate closely with development colleagues across DAR to identify and deliver content related to the impact of philanthropy through digital platforms on a monthly and quarterly basis with current and potential donors.
Engage with leadership annual giving donors and prospects by sharing relevant content and communications.
Collaborate with digital and annual giving teams to tailor modern marketing tactics for leadership annual giving donors. Percentage of time 25
Duties/Responsibilities Perform other duties as assigned to include, but not limited to:
Completing special projects and initiatives. Collecting and presenting data.
Staffing university-related events. Cultivating and stewarding prospects not originally assigned. Percentage of time 5