Sr. Insurance Specialist Position Available In Muscogee, Georgia
Tallo's Job Summary: St. Francis-Emory Healthcare in Columbus, Georgia, is seeking a Sr. Insurance Specialist to join their Patient Registration team. This full-time position involves collecting accurate demographic and insurance information, verifying benefits coverage, and contacting patients prior to their appointments. Qualifications include a high school diploma or equivalent, 3-5 years of customer service experience, and HFMA's Certified Patient Account Representative (CPAR) designation is preferred.
Job Description
Sr. Insurance Specialist
Columbus, Georgia
Facility St. Francis-Emory Healthcare
Req
ID 541921
Post Date 05/08/2025 Category Administrative Description St. Francis is
NOW HIRING!
Come join our Patient Registration team working as a Sr. Insurance Specialist! This is a
FULLTIME
position. Hours will be Monday through Thursday 9A – 5:30P and Friday 8:30A -5:00P As s Sr. Insurance Specialist you will be responsible for collecting and entering complete and accurate demographic and insurance information prior to the patient’s arrival. Verifying that the pre-certification requirements of the insurance companies have been met. Verifying the benefits coverage and quantifying the patient liability portion. Contacting the patient, the day before arrival to remind them of the appointment, set the expectation for payment, and answer any questions the patient may have. Additionally, you will: Pre-registers Outpatients, and Inpatients.
Verifies that the insurance coverage is in effect, determines the amount of coverage & patient liability.
Verifies that Pre-certification has been obtained whenever appropriate & works with the Physician’s office staff to obtain it whenever needed.
Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
Contacts scheduled patients the day prior to their appointment to confirm they are coming and verify that all demographic & insurance information is correct.
Qualifications Qualifications:
High school diploma or equivalent Required
3 to 5 years in customer service focused environment.
Patient Account and/or Medical Insurance experience
HFMA’s Certified Patient Account Representative (CPAR) designation preferred.
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
