ONLINE MS IN DATA SCIENCE LEARNING FACILITATOR, Office of the Provost Position Available In Suffolk, Massachusetts

• ONLINE

MS IN DATA SCIENCE LEARNING

FACILITATOR, Office of the Provost

• Job Description

• ONLINE MS IN DATA SCIENCE LEARNING

  FACILITATOR, Office of the Provost

• Category
• Charles River Campus –> Administrative/Support/Clerical
• Job Location
• BOSTON, MA, United States
• Tracking Code
• 25500889690616
• Posted Date
• 6/17/2025
• Salary Grade
• Grade 47
• Position Type
• Full-Time/Regular As a member of the teaching team, the LF Mod lead plays a pivotal role in managing the overall course delivery of the respective Mod in close collaboration with the Mod faculty and other LF Mod team members.

The lead coordinates efforts with key stakeholders, including the Mod faculty, learning designers (LDs), student success (SS), LF Director and program leadership, and provides overall guidance and project management to the Mod LFs. Due to the on-campus presence of OMBA faculty and weekly Live sessions broadcast from the OMBA studios in Boston, MA, in-person presence of the lead LF may be warranted to meet business needs and may expand or contract as needed. The Lead Learning Facilitator will also manage the annual performance evaluation process for their Mod.

• _Key attributes for an effective lead include:_
• + Innovative and solution-oriented mindset focused on the respective Mod, yet with the capacity to understand across Mod needs for delivery and consistent student experience outcomes.

+ Effective relationship management across the key stakeholders; Demonstrates appropriate temperament and aptitude to work with various stakeholders in a fast-paced virtual environment. + Ability to provide mentoring, training and ongoing guidance of Mod team LF members to instill a culture of fairness, dignity, transparency, and respect. + Well-versed and knowledgeable on the Mod content. + Experience working in a student-centric environment and the ability to instill a culture that focuses on student needs and elevates student learning.

Job Functions:

• Course Delivery (40%)
• + Collaborate with Mod lead faculty to ensure successful delivery of the Mod.

+ Serve as the first point of escalation for other LFs for student cases. + Participate and report in all regular Mod delivery meetings about course status and needs + Provide timely support on course content to 100+ students. + Respond to student questions and concerns in a timely and efficient manner in alignment with Questrom’s student-centric culture. + Hold regular online office hours to meet with individual students and teams. + Participate/lead mod/pod wide open office hours as needed. + Monitor and engage in student discussion forums on a weekly basis. + Collaborate with faculty and studio production team to plan and manage Mod Live sessions. + Propose and implement delivery initiatives geared toward student engagement.

• Learner feedback and grading (40%)
• + Oversee end of Mod grade computations and entry/release in MyBU. + Perform mid-mod grade checks. + Grade assignments. + Provide detailed feedback to students on their assignments and overall MOD performance. + Contribute to end of Mod grading computations as planned by the LF Mod Lead. + Contribute to daily operations including late submissions checks, publishing grades, etc.
• Mod Improvement (10%)
• + Oversee timely resolution of post-launch issues on an ongoing basis.

+ Analyze student surveys, reported feedback form students/LFs/others, SF cases, course questions, Yellowdig participation, etc. for future improvement and retrospectives. + Work with lead Mod faculty, OMBA Director of Program Innovation, and BUV learning designers/course operations on annual mod revision process. + Report post-launch issues (defects and enhancements) as per the established process. + Share feedback for continuous improvement of the course content.

• Administrative (10%)
• + Lead weekly LF Mod Team meetings.

+ Meet 1:1 regularly with each LF on the team and the Executive Director. + Manage LF team members and work with Executive Director on the annual performance evaluation process for their team. + Perform weekend on-call duties as necessary, representing your Learning Facilitator MOD team to the broader OMBA delivery team (weekend on-call is not every or all weekends). + Identify opportunities and define processes to improve operations. + Provide regular status updates in the team project management dashboard. + Other relevant duties that support student learning.

• Required Skills
• Minimum Competencies
• + Must possess a conferred master’s degree (e.

g.

MBA, MBA

equivalent or related advanced management credential). A business-related graduate degree is preferred. + Must be familiar with business concepts including but not limited to managerial economics, leadership, finance, ethics, data analysis, innovation, organizational behavior, risk, operations, etc. and be willing to learn to be able to effectively assist students with course content. (The subject-matter requirement may vary depending on the Mod.) + 5+ years of experience in a delivery role such as teaching, or project/ program/ product management. + Must be self-motivated with a start-up mindset towards continuous improvement. + Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies. Solution-oriented team player with a demonstrated track record of transparency and proactivity in meeting organizational goals. + Demonstrated interpersonal and customer support skills. + An effective communicator who is open to giving and receiving constructive feedback. + Experience managing competing priorities and working with multiple constituencies (I.e. faculty, students, colleagues, and third-party vendors). + Adaptable and comfortable working in a fluid environment. + Ability and desire to mentor or coach peers and even other teams if required.

• Desired Competencies
• + Experience as a Learning Facilitator or a similar role.

+ Hands-on experience delivering online learning, preferably in a scaled environment. + Experience working with adult learners. + Experience with Salesforce or a similar CRM system. + Experience using a learning management system (LMS). + Experience creating process documentation and best practices. _We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor._

• Required Skills

• Job Location:

• BOSTON, MA

• Position Type:

• Full-Time/Regular

• Salary Grade:

• Grade 47
• To apply, visit https://jobs.silkroad.com/BU/External/jobs/315529 (https://apptrkr.com/6306463)
• Copyright 2025 Jobelephant.

com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/) jeid-4938e4d9fdeeae49bb757a68c99361fb