Clinic Services Rep-Endoscopy Position Available In St. Louis City, Missouri

Additional Information About the Role Barnes-Jewish Hospital Endoscopy Clinic has an opportunity for a Clinic Services Rep. In this role you must have great communication skills-demonstrating compassion and empathy effortlessly. You will engage with patient families in recovery areas, providing exceptional customer service. There are administrative responsibilities such as ordering office supplies and assisting with timesheets for employees. Ideal candidates should be able to adaptable to handle phone inquiries and serve as the department’s frontline representative.

Schedule:

Monday – Friday 8a-4:30p 40 hours a week No weekends or holidays Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation’s top hospitals by U.S. News & World Report. Barnes-Jewish Hospital’s staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. Endoscopy Services at Barnes-Jewish Hospital is among the best in the nation.¿ We care for 16,000 patients each year utilizing the latest techniques and technology through our state of the art outpatient Endoscopy and Biliary center. In addition, we offer a dedicated inpatient Endoscopy lab, as well as inpatient/outpatient Interventional Pulmonology suites.¿ Recognized by The American Society for Gastrointestinal Endoscopy (ASGE) for our quality programs, our physicians and staff are passionate about advancing the patient care they provide. Take your place among the best in Endoscopy Services at Barnes-Jewish Hospital. Preferred Qualifications Role Purpose Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values. Responsibilities Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage. Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries. Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out. Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more. Minimum Requirements Education High School Diploma or GED Experience