Education and Outreach Coordinator Position Available In Forsyth, North Carolina

Education and Outreach Coordinator Financial Pathways of the Piedmont – 2.7 Winston-Salem, NC Job Details Full-time $45,000 – $50,000 a year 20 hours ago Benefits 403(b) matching Health savings account Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching 403(b) Life insurance Retirement plan Qualifications Community engagement 5 years Social work Public speaking Mid-level Microsoft Office High school diploma or GED Analysis skills Bachelor’s degree Counseling Organizational skills Computer skills Social Work Accounting Communication skills

Full Job Description Job Title:

Education & Outreach Coordinator FLSA Status:

Non-Exempt Supervisor:

N/A Direct Reports:

N/A Salary Range:

$45,000.00-$50,000.00

Position Overview:

The Education and Outreach Coordinator will play a pivotal role in advancing the goals of our newly adopted strategic plan by strengthening community engagement, increasing access to trustworthy financial education and services, and building long-term partnerships that drive client outcomes. This position will serve as a bridge between the community and our organization’s counseling and financial services, with a strong emphasis on outreach, education, and client-centered navigation. We’re looking for a passionate, community-driven professional who is eager to help people improve their financial well-being and access life-changing resources including homeownership support, credit counseling, and financial coaching.

Minimum Qualifications:

Bachelor’s degree in accounting, counseling, business or related field or high school diploma or equivalent and five years’ experience in a financial-related or human services-related area. National Foundation for Credit Counseling (NFCC) Certified Consumer Credit Counselor, Housing Counseling and Financial Educator certifications must be obtained within 6 months of hire. HUD Certification recommended within 18 months of hire. Ability to relate and maintain relationships with businesses, nonprofit agencies, higher education institutions, and clients. Ability to recognize and control biases and refrain from making judgments is necessary. Demonstrable computer skills and knowledge of consumer credit is desired. Works harmoniously with staff while making sound judgments and demonstrating good problem-solving skills. Strong analytical and problem-solving ability. Excellent organizational skills and attention to detail; ability to work independently. Excellent verbal and written communication skills including proven resolution skills.

Required Qualifications:

Bachelor’s degree or equivalent experience in education, social work, finance, communications, or a related field. Strong public speaking and interpersonal communication skills. Experience in community engagement, outreach, or nonprofit education programming. Ability to build relationships with diverse community partners and stakeholders. Comfortable working in a hybrid role that combines outreach, group facilitation, and 1:1 support.

Responsibilities:

Community Engagement & Outreach Build and sustain referral and educational partnerships with schools, nonprofits, employers, and community organizations. Represent the organization at community events, with a focus on promoting financial education and awareness. Develop strategies to enhance the organization’s brand visibility and recognition across Winston-Salem and surrounding communities. 4.11.25 Work closely and meet regularly with the Chief Development Officer and Financial Management and Education Director to discuss community needs, workload, marketing efforts, and program development; collaborate on service goals by identifying needs through active engagement with universities, human service agencies, employers, and business partners to promote the agency’s services and ensure high community visibility, while also providing monthly statistical data. Financial Education & Support Deliver financial education workshops, classes, and presentations tailored to diverse audiences. Translate group education participation into 1:1 client referral for counseling and coaching services. Serve as a warm, knowledgeable liaison between educational outreach and direct service staff, ensuring seamless client hand-offs. Training & Certification (within the first 12-24 months) Complete certifications in NFCC Counseling, Housing Counseling, Financial Educator and HUD Housing Counseling. Crosstrain with internal teams to provide individual counseling and coaching across all program areas. Program Development & Strategic Impact Support organizational goals to expand financial education delivery by 25-50% over three years. Help increase access to housing counseling and downpayment assistance through education driven referrals. Track impact metrics and partnership outcomes and contribute to grant reporting and program evaluation. Prepare reports on community outreach and financial education activities as required and develop and utilize objective means to measure success, whether by client surveys, increased services, or other methods to determine the success of the agency activities. Agency Responsibilities Maintain professional conduct and promote a positive image of agency by ensuring an understanding of program services and other available community services. Adhere to Agency policies and procedures, employee handbook. Be sensitive to the needs and circumstances of clients and respect diversity among cultures, gender, age, etc. Promote a positive image of the program and agency by demonstrating an understanding of the services available and conducting oneself according to a professional code of ethics. Assist in furthering the mission of the organization. Be a team player and maintain harmonious working relationships with agency staff, funders and partners, educators, business associates, customers, and other related service agencies by amenable and cooperative contacts. Assure confidentiality of information related to clients and other information of a confidential nature. 4.11.25 Maintain active professional competency by participating in training and workshops for professional growth in areas pertaining to duties and responsibilities. Meet regularly with supervisor regarding job responsibilities and share concerns/suggestions.

Equipment Used:

Telephone, copier, computer,

MS Office, Client CRM Working Conditions:

General office environment (ability to work remotely as deemed necessary)

Physical and Mental Requirements Frequent:

sitting, seeing, hearing, writing, reading, problem solving, planning, decision making, organizing

Often:

standing, carrying, walking, pushing/pulling, bending, lifting up to 20 lbs., squatting, interpreting data At Financial Pathways, we aspire to reflect and embrace our belief that all people deserve fairness and justice. We acknowledge and appreciate the visible and invisible qualities that make each person unique. By committing to align our culture and business practices to be a beacon of hope, we can create an environment where all people are welcome and able to thrive. All applicants must complete and pass a criminal background check and reference check as part of the pre-employment process. Financial Pathways of the Piedmont offers a competitive employees benefit package to employees that includes health insurance, paid sick and vacation time accruals, health savings plan, life insurance and access to other benefits such as retirement plans, life insurance, short term disability and dental and/or vision coverage. A resume is required to apply for this job. A brief (2-4 minutes) video can be submitted in lieu of a cover letter to express why you have interest in applying and state how you are uniquely qualified for the job. Please direct all inquiries and paperwork and/or video to Russell E. Dye, MA, Director of Employee Experience at .

Job Type:

Full-time Pay:

$45,000.00 – $50,000.00 per year

Benefits:

401(k) matching 403(b) 403(b) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Winston-Salem, NC (Required) Ability to

Relocate:

Winston-Salem, NC:

Relocate before starting work (Required)

Work Location:

In person