Associate Director for Campus Experiences Position Available In Pitt, North Carolina

Associate Director for Campus Experiences
East Carolina University
in Greenville, NC

Apply Now Type:

Full-Time

Salary:

$60,653 – $64,000

Posted:

05/24/2025

Category:

Admissions and Enrollment; +1 Conference and Events Administration Military Associate Director for

Campus Experiences Position Number:

945076

Full Time or Part Time:

Full Time

Anticipated Recruitment Range:

$60,653 – $64,000

Position Type:

Non-Faculty

Job Category:

Non-Faculty Instructional & Research Organizational Unit Overview:

Academic Affairs (“AA”) is headed by the Provost and Senior Vice Chancellor for Academic Affairs who serves as the institutions Chief Academic Officer (“CAO”) and is responsible for administering academic policies. AA is comprised of each of the universitys colleges, schools, and libraries, along with other academic support and administrative units, to include Learner Operations, Research, Innovation and Engagement, Institutional Planning, Assessment and Research, and Global Affairs. Academic Affairs works collaboratively to strengthen ECUs culture of academic excellence in line with our mission to be a national model for student success, public service, and regional transformation. The Undergraduate Admissions Office is the primary point of contact for a traditional first year student, transfer, or non-traditional adult student seeking admission to East Carolina University. The office is responsible for identifying and recruiting potential applicants with outstanding academic ability and potential and assisting in the application process to completion.

Job Duties:

The Associate Director for Campus Experiences will develop and implement a comprehensive campus visit program focused on prospective students, overseeing all aspects of the campus visit experience for prospective students and their families, including daily tours, information sessions, major events, and specialized academic unit visitation programs. The position reports directly to the Senior Associate Director. Some evenings and weekends should be expected. 50% Campus Visit Planning & Management Leadership
Serve as a key member of the senior leadership team, developing a vision and innovative strategies for the campus visit experience.
Set the standard for exceptional customer service.
Utilize data to assess program effectiveness and identify areas for improvement.
Work to promote good relationships with the University, with all University partners, and University constituents. Connect with campus partners to coordinate a variety of activities including but not limited to colleges and academic departments for special tour visits, ECU Parking and ECU Transit for regular campus tours.
Assist the Senior Associate Director in maintaining a positive, efficient, and productive work environment in the Office of Admissions.
Provide professional development to direct reports including the Campus Visit Coordinator and Customer Service staff.
40% Campus Experiences Planning and Management
Plan, organize, and supervise all aspects of major events including but not limited to Open House, Pirates in Your Town, Admitted Students Days, and Pirates Aboard.
Oversee budget management and resource allocation for events.
Manage the registration process for all on-campus visits
Provide clear pre- and post-visit communications with visitors.
Collaborate with other offices to improve understanding of experiences that influence prospective students and their families.
Collect, analyze and disseminate campus visitor feedback.
Create processes to enhance the campus visit experience.
Contribute expertise in campus visits to the development, maintenance and execution of the offices communication plan for prospective and admitted students, online resources for internal and external constituents.
Track and analyze visit data and identify areas for improvement.
10% Recruitment Team Support
Serve on a variety of university committees, representing the Office of Undergraduate Admissions where appropriate, as well as other duties as assigned by supervisor.
Participate in regular professional development and training initiatives related to the CRM (TargetX) and Student Information System (Banner) through which information is stored and managed.
This position is contingent upon available funding.

Minimum Education/Experience:

Masters degree from a regionally accredited college or university.
Three years of progressively responsible post-secondary experience in student recruitment or demonstrated long term management of complex projects, particularly as it relates to large scale events and event planning.
Experience in working with a wide range of constituencies and prior experience supervising professional or student staff.
Position requires a valid drivers license or the ability to obtain one within 30 days of the date of hire. A valid drivers license must be maintained as a condition of employment. Ability to rent vehicle.
License or Certification Required by

Statute or Regulation:

Position requires a valid drivers license or the ability to obtain one within 30 days of the date of hire. A valid drivers license must be maintained as a condition of employment.

Preferred Experience, Skills, Training/Education:

Demonstrated fiscal responsibility and budget management, demonstrated collaboration skills to involve faculty and staff, and exceptional organizational skills. Special Instructions to

Applicant:

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online. Applicants must be currently authorized to work in the United States on a full-time basis. Additional Instructions to

Applicant:

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Job Close Date:

Open Until Filled:

Yes

Initial Screening Begins:

06/06/2025 To apply, visit https://ecu.peopleadmin.com/postings/86615 jeid-e46057687ba56b418a8797233a8e5897
Apply Now