Seasonal Student Residence Manager Position Available In Wake, North Carolina

Seasonal Student Residence Manager Cary Ballet Conservatory Cary, NC Job Details Temporary | Seasonal $500 a week 21 hours ago Benefits Food provided Qualifications Education administration Crisis management Mid-level Organizational skills Higher education teaching Leadership Communication skills

Full Job Description Overview:

The Residence Manager is a vital leadership role responsible for overseeing all functional aspects of the Cary Ballet Student Residence . This individual ensures the smooth day-to-day operation of the residence, maintaining a safe, supportive, and organized environment that fosters the well-being, growth, and success of the student residents. The role requires strong operational oversight, compassionate leadership, and clear communication with students, families, and staff to ensure a positive residential experience.

Key Responsibilities:

Residence Operations Management Oversee all aspects of the residence’s operations, including facilities management, housekeeping, security, and daily logistics. Follow and implement existing systems and procedures to ensure the residence functions efficiently and effectively. Manage room assignments, monitor occupancy levels, and coordinate move-in/move-out processes for students. Maintain cleanliness, organization, and readiness of all common areas, ensuring a welcoming and safe atmosphere. Partner with maintenance personnel or contractors to address repairs, conduct routine inspections, and ensure all systems (HVAC, plumbing, security, etc.) are operational. Monitor residence budgets, manage inventory, and order necessary supplies, ensuring fiscal responsibility and cost efficiency. Prioritize the safety and security of all residents by implementing and maintaining protocols, including emergency preparedness plans, fire drills, and incident reporting procedures. Monitor resident behavior and physical well-being, providing supervision and enforcing house rules, safety policies, and curfews. Act as a mentor and point of contact for students, fostering a supportive and respectful environment where students feel heard and cared for. Mediate conflicts between residents when necessary and address disciplinary issues in a fair, professional, and proactive manner. Coordinate with medical professionals, staff, and families in the case of illness, injury, or emergencies, ensuring students’ needs are met promptly. Family and Staff Communication Serve as the primary liaison between families, students, faculty, and residence staff to facilitate open, clear, and timely communication. Provide regular updates to families on residence operations, student well-being, and any issues that require their attention. Collaborate with Cary Ballet Conservatory leadership and staff to address student needs, scheduling changes, and residence-related concerns.

Maintenance and Cleanliness:

Oversee and ensure the cleanliness and organization of all apartment units and common areas. Conduct regular room checks to maintain a neat, orderly, and sanitary environment. Manage and maintain residence vehicles.

Operational Support:

Engage in the day-to-day operations of the residence, seeking out and contributing to projects that improve the Residence and strengthen customer relationships.

Professional Conduct:

Uphold a high standard of professionalism, ensuring that no information or ideas communicated negatively affect the Employer or its business.

Driving:

1

• Appointments:

  Chiropractor, Physical Therapy, Sport Medicine, Urgent Care, others 2

• Activities:

  brunches, Coffee Shops, Food Stores, Malls, Ballet Stores, etc 3

• Performances:

  regular and outreach minishows 4

• Airports:

  move in, move out, check in, check out, auditions, others 5

• Groceries shopping, gasoline station, others, Cleaning & Organizing 1. Common Apart Pantry, kitchen, dining settings 2. Guest Room linens 3. Coordinate with Cleaning Services for Common apartment once every two weeks, some apartment students every month. 4. Prep Guest Room whenever a guest will be using it with cleaning space (using cleaning service) and ensure they have fresh linens (bed & towels
• do laundry), toiletries and other amenities 5.

Laundry for kitchen towels (wash, dry and fold) 6. Keep the Residence Manager apartment clean and organized. 7. Create a timetable (FamilyWall) with 2 students per night to clean the common apartment after dinner, supervise the cleaning after and finish anything undone. 8. Use the cart in the garage to take to the trash bin area the cardboard and any bag of trash that exceeds 10 pounds. We get a fine of $25 if a trash bag unlocked or heavier than 10 lbs is left outside the apartment for the trash valet. 9. Report to the students a day before when they will have cleaning service to ensure they clear out the flor of their belongings. 10. Report to the Office and Finance every time cleaning service is provided to request payment to the provider and charges to the students 11. Keep the common apartment decorated to every seasonal occasion.

Maintenance:

1. Report maintenance request on Cary Greens website, by email or by phone calls, 2. Room Inspection to every apartment once every two weeks if apartments are usually clean and organized, shorter period if the apartment is not. Teach the students chores routines, create a chores calendar if necessary and supervise the execution. 3. Check all the mailboxes of each apartment once every two weeks, destroy junk mail and return to senders those that don’t belong to the students on the program. 4. Charge ringdoor cameras whenever necessary, each student apartment has one outside their front door 5. Keep updated apartments furniture inventory and replace anything is necessary 6. Keep open communication with Cary Greens Office and comply with all their rental policies Residence Electronics (Phone & Computer) 1.They must stay in excellent condition. 2. They are exclusively used for Residence Program purposes. No personal information should be in any of these devices 3. Residence Manager is responsible to handle back to CBC these devices in the same conditions they were given.

Meals:

1. Keep the pantry filled up with students’ requests for snacks, breakfast and lunch. They posted their requests on the Family Wall List. We buy groceries at Costco & Harry Teeters, and last minute ingredients at Lowes Food. We buy only supplies that we can provide for everyone including those with dietary restrictions, but nothing exclusive or over the budget. 2. Keep the Coffee bar filled with coffee pods, water, hot cocoa, and tea. 3. Buy groceries list provided by Chef Jen for the week dinner 4. Setting up dinner on the days the chef is not working. The dinner has to be warmed up and set up for the kids to eat, send email in group chat informing what is for dinner and time that is ready. 5. Prep a green salad or toast bread if needed 6. It is highly recommended to stay with them during dinner to observe who is going to dinner and chat with them about their day. 7. Ensure that all dietary requirements are taken care of

Mailing:

1

• Pick up any mail outside of the common apartment and place them in the basket for this purpose in the pantry.

Students are responsible for picking up their package from mailing room 2. Check mailboxes, trash the junk mails, stamp “Return to Sender” to those from previous tenants and put them in the mail outbox 3. Keep all the mailing keys in a Box with original apartment keys. Make copies only of apartment keys for the students if necessary.

Sick Kids:

1. Supervise students reported as sick, check what are the symptoms, coordinate with parents if they need to see a doctor, assist them with accompaniment, transportation and getting their medication from the pharmacy. Coordinate with them and Chef Jen in case they want something specific for dinner. 2. Make sure they email the school about absentees

Activities:

1. During the summer an Activity Weekly Calendar should be created and posted to keep the kids entertained outside the studio including any paid weekly outing 2. Minors should have an adult with them to go to the amenities of the complex such as the pool. Students must be 16 yo to go the Gym and with and adult never alone, 3. At the common apartments, they can have Arts & Craft, Birthday Celebrations, Movie Nights, Boardgame night, etc. 4. Other summer activities could be apartment decorations, costume designing contests using recycled materials, fantasy makeup contests, etc. Finance 1. Update report of Expenses vs Budget with receipts of each purchase and description 2. Take pic of receipts and move it to My Drive to share with Finance 3. Online orders receipt must be forwarded to Finance 4. Any Purchase other than groceries must get approved first by CBC Director 5. Physical receipt must be put in an envelope and place it in Finance Mailbox at the office Student/Parent Assistance & Conflict Solutions 1. Provide assistance to students with any of their needs that can affect their regular performance in the program such as taking them to take a SAT test, go to the barbershop, helping them get makeup, buy a flight ticket, registration for a competition, for an audition, getting winter clothes, etc. 2. Find solution to any conflict regarding roommates not getting alone, not helping with chores, being too messy, teaching them to use the dishwasher, washer and dryer, etc. 3. Offer support and attention to kids struggling with the program or with any personal issues 4. Infractions and Consequences according to the Residence Handbook. 5. Keep open communication as needed with parents and all the time with the students APPS Check and keep updated of the apps such as Team-Up Gmail Slack Family Wall Cary Green Building Ring JackRabbit WhatsApp/iMessage Vans 1. Report right away any anomaly 2. Keep them clean 3. Fill it up right below a quarter tank 4. Keep updated inspection stamp, registration and insurance card inside the vehicle 5. Follow the Vehicle Policy 6. Follow the Transportation Policy 7. Report to the office transportations outside the free category so they can charge the student account according to the

Transportation Policy Key Qualities and Skills Required Leadership and Organizational Skills:

Ability to oversee operations, manage priorities, and lead a team effectively.

Strong Communication:

Excellent verbal and written communication skills to interact with students, families, and staff.

Empathy and Mentorship:

Compassionate approach to guiding and supporting students during their residential experience.

Crisis Management:

Calm, decisive demeanor in handling emergencies and unforeseen challenges.

Detail-Oriented:

High attention to detail in managing operations, records, and safety procedures.

Work Conditions and Requirements Live-In Requirement:

This position requires the Residence Manager to live on-site at the Cary Ballet Student Residence for the duration of the summer program. Living on-site ensures the manager can provide immediate support, supervision, and oversight to address student needs, emergencies, or operational concerns as they arise.

On-Call Availability:

The role requires the ability to be on-call as needed, including evenings, weekends, and overnight hours. This ensures a prompt response to any urgent matters, including student concerns, safety incidents, or facility issues.

Physical Responsibilities:

The position may involve occasional physical tasks related to maintenance, cleanliness, or organization of the residence.

Responsibilities may include:

Assisting with light maintenance tasks (e.g., changing light bulbs, minor furniture adjustments). Supporting cleaning efforts when necessary, such as organizing common areas, restocking supplies, or ensuring rooms are prepared for move-ins or guest visits. Helping move or lift lightweight items as part of residence preparation or reorganization.

Employment Duration:

This is a seasonal summer position aligned with the Cary Ballet Student Residence summer program schedule. The role requires full-time live-in availability throughout the program’s duration. Option for

Back-Up/Substitute Role:

Upon successful completion of the summer program, there is an opportunity to serve as a back-up or substitute Residence Manager during the academic year. This role would involve occasional coverage or support as needed, providing flexibility for both the organization and the individual while ensuring continued operational oversight and student care when the primary manager is unavailable.

Salary and Benefits Salary:

8,000-10,000

Living Arrangements:

Includes a private, an all inclusive rent-free living space with food provided.

Electronics:

phone & computer only for work related duties.

Application Process:

Interested candidates should submit a resume and cover letter detailing their relevant experience and qualifications to

Job Type:

Seasonal Pay:

$500.00 per week

Work Location:

In person