Doctoral Program Manager Position Available In Grafton, New Hampshire

Job Description Summary Candidate will be responsible for the University’s doctoral programs reporting to the Associate Vice President for Academic Affairs and working with the doctoral program directors across programs and disciplines to ensure consistency of practice and ongoing systemic organization. Identify similarities/differences in dissertation processes. Assist in making determinations for consistency of policy, procedure, protocol, and practice as appropriate. Coordinate dates and details concerning colloquiums, symposiums, and/or residencies across university for all doctoral students. Responsible for making university-wide recommendations for doctoral program operations, protocol, staffing, tracking, and/or technology requirements. Assist with evaluation and revision of residency requirements and processes in all doctoral programs for uniformity. Assists in establishing and enforcing compliance across all doctoral programs. Manages the dissertation process across and for all doctoral programs and students. Coordinates committees, scheduling defenses, tracking progress, and resources in sharing of chair and committee members across programs, consistency in managing tracking progress of students in the dissertation process.

Job Description Duties and Tasks:

Serve as the primary communication liaison between doctoral students, faculty, administration, and other departments. Respond to questions from students, faculty, and staff regarding doctoral program requirements, policies, and procedures. Establish relationships with doctoral students to assess their needs and assist them from initial enrollment to program completion, research student concerns, and extenuating circumstances. Communicate effectively in an online environment with stakeholders in different time zones. Work closely with Student Success Coaches to advise current doctoral students on academic issues. Assist HR with new faculty onboarding. Schedule, build, and optimize online courses. Monitor dissertation course activity using data analytic software to identify potential problems. Coordinate and schedule dissertation oral defenses, post announcements, and create and moderate Zoom meetings. This is a program specific duty. Monitor daily enrollment reports. Assist with Doctoral faculty clearances, budget reports, course schedules, and program evaluations as assigned. Assist the Doctoral Directors with faculty committee assignments. Serve as a Peregrine Client Manager; assist faculty with setting, modifying, and approving ADA testing accommodations and generate individual and summary reports as needed. Serve as the ProQuest Administrator, assisting students through all stages of the dissertation publication process. Assist faculty and students with D2L course issues. Review and recommend Doctoral academic sanctions on appropriate processes and program planning. Process sanction appeals and reinstatement requests. Register/drop students during add/drop week as needed. Event Planning—Plan and coordinate program-specific events, virtual and on-ground, such as Educational Seminars, Residencies, and Colloquiums, including room reservations, catering, vendor approvals, budget management, ordering, and procurement processes. Utilize survey software to generate student and faculty surveys; collect and report responses. Develop and maintain a database to manage and track dissertation benchmark completions, final document editing, and committee/director approvals. Create dissertation contracts for benchmark completion payments to committee chair/members. Track and monitor incomplete/missing grades and faculty with appropriate resolution and process changes when needed. Regularly exercise discretion and independent judgment to recommend and determine appropriate responses to represent Doctoral Programs. Develop, manage, and update Doctoral Community Page (s) resources and Calendar of events. Process degree audits for doctoral degree readiness and commencement. Create and maintain an alum database. Generate enrollment, retention, and completion reports for the Program Directors and leadership team. Transform data into an intelligible format; use software to analyze data to aid decision-making to improve academic programs. Aggregate and disaggregate outcome assessments needed for program improvement and coordinate with appropriate directors/chairs to improve academic programs. Maintain current knowledge of accreditation requirements. Coordinate with Doctoral Directors and University departments to obtain, analyze, and generate reports for maintaining accreditations. Provide exceptional customer service. Provide administrative and perform other duties as assigned by Program Directors and the Dean of the Tapia College of Business.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

Knowledge of reporting and statistical software tools for analyzing and presenting data Knowledge of academic processes Knowledge of project management processes A master’s degree from a regionally accredited institution with at least 3 years of higher education experience Knowledge of best practices within higher education related to assigned functions Understanding of higher education case management models Experience implementing and/or maintaining online learning initiatives Experience working with Doctorate students

Skills:

Must demonstrate excellent interpersonal, oral, and written communication skills.

Excellent computer skills:

Microsoft Word, Excel, PowerPoint, Access, Ellucian Colleague (Datatel, Qualtrics, and knowledge of internet resources Excellent customer service skills

Abilities:

Ability to work in a team environment Ability to prioritize work and handle multiple tasks Ability to work independently with minimal supervision Ability to work with remote faculty and students Ability to maintain confidentiality of information Why Work at Saint Leo? What it’s Like to

Work Here:

Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE! We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time). FREE Tuition

• Employee, Spouse, and Dependents
• Tuition Exchange Opportunity
• Dependent of Employees
• Generous Paid Leave
• Sick, Vacation, and Holidays Comprehensive Group Health Plan (Medical, Dental, and Vision) Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!

100% Employer-Funded Health Reimbursement Account 100% Employer-Paid Short Term Disability Insurance 100% Employer-Funded Employee Assistance Program (healthcare and dependent options) Employer-provided life insurance Discounted On-Campus Dining Meal Plans Nationwide Pet Insurance Flexible Spending Accounts 403b Retirement Plan Wellness Center

• Eligibility based on meeting required service period Top Workplace Each year from 2012 to 2016, Saint Leo University was named one of Tampa Bay’s Top Workplaces by the Tampa Bay Times.

The Top Workplaces in Tampa Bay program was created by the Tampa Bay Times and WorkplaceDynamics. The companies in this survey were ranked based on leadership, compensation and training, workplace flexibility, and diversity. One of the Top-Ranked Universities in Florida One of the top-ranked universities in Florida, Saint Leo is a Catholic, liberal arts school serving learners of all faiths. We are traditional, but we are cutting edge Established in 1889 by the Order of Saint Benedict of Florida, the university seeks balanced growth in mind, body and spirit for all members of our community. Saint Leo has grown from a peaceful campus in the rolling hills of Central Florida to an institution of international consequence—ranked one of the best regional universities in the South by U.S. News & World Report Our Tampa-area campus remains committed as ever to student-centered liberal arts education, and is strengthened by the global reach of our regionally accredited online programs and Education Centers in seven states across the U.S., including on many military bases. We are Catholic, but we are for everyone Our determination to make higher education more accessible to all has made Saint Leo a world leader in redefining the 21st century university. Saint Leo now serves more than 16,000 students from 49 states and 86 countries—ranking us among the five largest Catholic higher education institutions in the United States. Saint Leo is also one of the nation’s 10 leading providers of higher education to the U.S. military. While we are proudly Catholic, we teach students not because they are Catholic, but because we are Catholic. And our faith compels us to imagine and contribute to a more socially just society. Non-Discrimination EEO Statement Saint Leo University has a strong commitment to principles of equal employment opportunity and equal access to education. Saint Leo University does not discriminate on the basis of age, color, disability, ethic origin, genetic information, sex, gender, national origin, race, religion, or veteran status, or any other category protected by federal, state, or local law in its educational programs, admissions policies, financial aid, employment, or other school administered programs. The policy is enforced by Saint Leo University and by applicable laws such as Title IX of the Education Amendments of 1972, Title VII and Title IX of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Americans with Disabilities Act, Age Discrimination Act of 1975, and Florida Civil Rights Act of 1992.

The Title IX Office Office Location:

Benedictine Hall 3rd

Floor Email Address:

titleixcoordinator@saintleo.edu

Telephone Number:

(352) 588-8993

Mailing Address:

Saint Leo University ATTN:

Title IX Office 33701 C.R. 52, Saint Leo, FL 33574 The Director of Accessibility Services and the Section 504 Coordinator, Michael Bailey, may be contacted at michael.bailey02@saintleo.edu.

Note:

Questions regarding job application status can be sent to hr@saintleo.edu. The above contacts are listed specifically for Title IX and/or Accessibility concerns only. The University has developed the ‘Title IX Sexual Harassment Grievance Policy’ to address any Title IX related allegations of sexual harassment. The policy can be found on the University website. A written/hard-copy version of the policy is available upon request from the Title IX Coordinator. Links Campus Security & Safety Employment Site