Warranty Administrator Position Available In Onondaga, New York

Warranty Administrator TekTree Inc. East Syracuse, NY Job Details Contract $18 – $20 an hour 20 hours ago Benefits 401(k) matching Qualifications Microsoft PowerPoint Microsoft Excel Customer service Salesforce High school diploma or GED Entry level

Full Job Description Job Title:

Warranty support representative(call center)

Location:

East Syracuse, NY,13057

Max Pay:

$19.50/hr Position comments:

Shift:

Monday – Friday, 8am-5pm Flexibility for hybrid schedule based on performance/business needs.

Job Description :

Supports pre-delivery and after-sale support to customers which may include product ordering, availability and delivery. Product Registration Representative Provide support to our Distributor Network Communicate warranty coverage updates to our Distribution Network Ensure that product model/serial numbers are loaded into our system Communicate with Distributor Warranty Admins via email and telephone How the Product Registration Team helps our customers: Provide website navigation instruction for registering products online Register equipment for homeowners when customer has no internet access Provide customer warranty information Make corrections to product registrations as needed by homeowners, dealers, or distributors Refer customer to correct person/team when not a registration issue Provide customer with product registration confirmations when needed

Required Skill Set :

• Great experience in customer service good experience with Word/Excel/Powerpoint, also Salesforce experience preferre

Education Qualification :

Minimum High School Diploma or equivalent

Job Type:

Contract Pay:

$18.00 – $20.00 per hour

Benefits:

401(k) matching

Schedule:

8 hour shift Ability to

Commute:

East Syracuse, NY 13057 (Required) Ability to

Relocate:

East Syracuse, NY 13057: Relocate before starting work (Required)

Work Location:

In person