Associate Director of Financial Aid Services Position Available In Northampton, Pennsylvania

Associate Director of Financial Aid Services Moravian University – 4.2

Bethlehem, PA Job Details Full-time Estimated:

$42.4K – $49K a year 2 days ago Qualifications Management Customer service Financial software Mid-level Microsoft Office Master’s degree Team development Supervising experience Bachelor’s degree Associate’s degree Leadership Communication skills Full Job Description

CLASSIFICATION

Administrative

DEPARTMENT

Financial Aid

FLSA STATUS

Exempt

SUPERVISION RECEIVED

Reports to the Executive Director of Financial Aid

SUPERVISION EXERCISED

Supervises student workers

POSITION SUMMARY

Are you passionate about helping students achieve their academic dreams? Moravian University is seeking a dedicated and experienced Associate Director of Financial Aid to join our dynamic team. The Associate Director of Financial Aid will play a key role in assisting the Executive Director of Financial Aid in the management and administration of financial aid programs to assist students and families in navigating the financial aid process to make higher education accessible and affordable. The Associate Director of Financial Aid will collaborate closely with other members of the financial aid team to ensure the efficient delivery of financial aid to students while maintaining compliance with federal and state regulations.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Advise students and families on the financial aid process, including application procedures, eligibility requirements, and available funding options. Conduct individualized financial aid counseling sessions to assess students’ financial needs and develop personalized financial aid plans. Assist students in completing and understanding financial aid applications, such as the Free Application for Federal Student Aid (FAFSA), and ensure accuracy and completeness of information. Manage a caseload of financial aid applications, including reviewing and verifying application materials, determining eligibility for financial aid programs, and awarding financial aid packages based on established guidelines and regulations. Provide accurate and timely information regarding scholarship opportunities, grants, work-study programs, and alternative financing options. Collaborate with other university departments, including admissions, registrar, and student accounts, to coordinate financial aid processes and resolve student inquiries and issues. Develop and participate in financial aid workshops, orientations, and outreach events to educate students, parents, and the community about financial aid resources and opportunities, including conducting group presentations and workshops on various financial aid topics. Stay current on changes in federal and state financial aid regulations, policies, and procedures, and communicate updates to students and staff as needed. Participate in financial aid workshops, orientations, and outreach events to educate students, parents, and the community about financial aid resources and opportunities. Maintain confidentiality of student records and adhere to professional ethics and standards in all interactions and communications. Perform other duties as assigned to support the mission and objectives of Moravian University’s financial aid office including various student recruitment and retention initiatives.

QUALIFICATIONS

Bachelor’s degree required; Master’s degree preferred. Several years of progressively responsible experience in financial aid administration or a related field in a higher education setting. Strong knowledge of federal and state financial aid programs, regulations, and compliance requirements, including Title IV regulations. Excellent organizational, analytical, and problem-solving skills, with the ability to manage multiple tasks and priorities in a fast-paced environment. Demonstrated leadership and supervisory skills, with the ability to motivate and develop a team of professionals. Excellent interpersonal, communication, and customer service skills, with the ability to interact effectively with students, parents, and colleagues from diverse backgrounds. Proficiency in using financial aid management software, databases, and Microsoft Office Suite. Commitment to diversity, equity, and inclusion in higher education and a demonstrated ability to work effectively with individuals from diverse backgrounds. Flexibility to work occasional evenings and weekends as needed for events and deadlines.

Join Our Team:

If you’re committed to supporting students’ access to higher education and making a difference in their lives, Moravian University invites you to join our passionate team. Together, we’ll empower students to achieve their academic goals and shape the future of education. Apply now to be part of our mission-driven institution.

TO APPLY

Qualified candidates should attach their cover letter and resume to their online application Please attach documents as a PDF file.