Associate Director, Office of Advocacy & Success Position Available In Anderson, South Carolina

Associate Director, Office of Advocacy & Success 4.3 4.3 out of 5 stars Belton, SC 29627

JOB Associate Director, Office of Advocacy & Success Location:

Open Date:

Description

WELCOME TO CLEMSON!

Clemson is calling…are you ready to answer the call? One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others. Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond. So,… are you ready?

JOB SUMMARY

Serves as Associate Director of the Office of Advocacy and Success (OAS). Provides direct and indirect support services to students on a variety of academic and personal wellness concerns. Coordinates training for staff and others on the CARE Network and OAS services to support service delivery and follow-up. Assists with oversight of OAS staff and the daily functions of OAS programs and services. Performs other duties as assigned.

JOB DUTIES

35%

• Essential

•

Student Support:

Provides non-clinical case management services to students in crisis and non-crisis situations, including academic, behavioral, emotional, personal, social, and wellness concerns. Implements appropriate follow-up for students referred to the CARE Network. Refers students to appropriate campus and community support resources. Collaborates with campus and community resources to provide coordinated support for students. Advises students and families on campus and community resources and navigating university processes. 20%

• Essential

•

Case Management:

Assists with the triage and assignment of CARE Network referrals. Administers the CARE-related functions of the electronic recordkeeping system (e.g., Maxient). Maintains accurate and timely documentation. Ensures CARE Network follow-up and related documentation is appropriate, consistent, and meets departmental expectations and standards through regular participation in case review meetings and facilitating audits of files managed by other staff members. Leads residential student of concern case management. 20%

• Essential

•

Leadership:

Assists the Director with the development and upkeep of departmental policies and procedures aligned with the office’s mission and vision and industry standards and best practices. Coordinates departmental assessment and quality assurance processes. Supervises and evaluates the work of other staff. Coordinates initial and on-going training and development for CARE file managers. Takes lead in assigned projects and initiatives. Manages the office in the Director’s absence or as requested. Serves as the Director’s alternate for the university’s Behavioral Intervention Team (BIT). 15%

• Essential

•

On-Call/Crisis Response:

Assists with coordinating the university response to critical student concerns (e.g., alcohol and drug overdose, psychological crises, hospitalization, suicidal ideation, etc.). Serves in the Dean On-Call (DOC) rotation to provide after-hours crisis response for students in distress and hospital transports. Provides after-hours back-up support to staff serving in the DOC role. Provides follow-up support for DOC contacts and hospital transports. Coordinates training for staff serving in the DOC role. Serves as the Director’s alternate to the Emergency Management Council (EMC) and Emergency Operations Center (EOC). 10%

• Essential

•

Campus Engagement:

Supports the office’s outreach and community education initiatives. Participates in divisional and university committee meetings and advisory boards as requested. Collaborates with campus partners across Student Affairs, Academic Affairs, and other university divisions.

MINIMUM REQUIREMENTS

Education

• Master’s Degree and professional experience in a human service or social service program.

PREFERRED REQUIREMENTS

Education

• Master’s Degree in Education, Student Affairs, Higher Education Administration, or Counseling related field. Work Exp
• Professional experience working in non-clinical case management setting in higher education/student affairs.

RESPONSIBILITIES JOB KNOWLEDGE

Comprehensive Job Knowledge

• Comprehensive knowledge of theories and practices and ability to use in complex, difficult and/or unprecedented situations

SUPERVISORY RESPONSIBILITIES

Supervises Work of Others

• Supervises work of others and may offer recommendations for hiring, termination and pay adjustments but does not have responsibility for making these decisions.

BUDGETARY RESPONSIBILITIES

No Budget Responsibilities

• No fiscal responsibility for the department’s budget.

PHYSICAL REQUIREMENTS

75%

• Sit (stationary position) for prolonged period 75%
• Walk or move about 75%
• Communicate, converse, give direction, express oneself 75%
• Recognize or inspect visually 75%
• Perceive, observe, clarity of vision

WORKING CONDITIONS

25%

• Overnight Travel 25%

•

Other:

Given the nature of student support and crisis response, the position may periodically require work or communication outside of standard hours to respond to urgent/time-sensitive student needs or emerging situations.

WORK SCHEDULE

Standard Hrs:

37.5 COMPENSATION

INFORMATION

Expected Salary Range ($ 56,210.00

• $ 65,000.

00) Salary is dependent upon several factors including, but not limited to, a candidate’s previous experience, knowledge, skills and performance in accordance with Clemson’s compensation guidelines.

ESSENTIAL PERSONNEL LEVEL

Essential Level 1 employee Required to respond during an emergency closure or modified operations in order to provide the University’s initial response to the emergency situation, including the execution of mission essential functions. Some positions in this category may be required to work remotely or be on-call.

JOB LOCATION

Clemson, SC

APPLICATION DEADLINE

June 20, 2025 MILITARY

AND VETERAN

MILITARY

EQUIVALENCY

Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

VETERAN PREFERENCE

South Carolina is making our Veterans a priority for employment in state agencies and institutions. State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job’s minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources. To claim Veteran Preference for qualifying positions, email mailto: hrjob@clemson.edu upon submission of your application.

CLOSING STATEMENT

Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status. Qualifications Application Instructions For more information and to apply, visit https://apptrkr.com/6289285 Copyright ©2025 Jobelephant.com Inc. All rights reserved.

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