Special Programs Lead Position Available In Richland, South Carolina

EquipmentShare is Hiring a Special Programs Lead EquipmentShare is searching for a Special Programs Lead for our corporate office in Columbia, MO, to support our team as the department continues to grow.

Salary range:

$57k-$75k. Factors including past experience and location may affect final compensation rate.

Job Summary:

The Special Programs Lead is responsible for the strategic oversight, development, implementation, and management of specialized short and long-term programs within the Technical Support and Service Training Team. This role ensures that programs such as the Technician Tier Program and other initiatives are executed effectively to meet organizational goals and industry standards. The Special Programs Lead will work collaboratively with internal and external stakeholders to enhance program quality, supporting processes, drive engagement, and ensure compliance with relevant regulations. Duties & Responsibilities + Perform job duties in accordance with EquipmentShare’s vision, mission, and values. + Establish and maintain professional working relationships with internal departments and rental/retail markets across the organization. + Establish and maintain advanced-level knowledge of EquipmentShare products, service offerings, and systems to ensure the highest quality and accuracy with training materials and records. + Oversee the planning, development, and execution of special programs associated with the Technical Support and Service Training Team. + Manage program schedules, milestones, and deliverables to ensure timely completion. + Develop and maintain program policies, procedures, and standards to ensure consistency and quality. + Act as a liaison between cross-functional teams to facilitate program success. + Provide mentorship and guidance to team members participating in special programs. + Establish key performance indicators (KPIs) and track program success. + Conduct regular evaluations and implement improvements based on feedback and performance data. + Prepare and present program updates, reports, and recommendations to senior leadership. + Ensure programs comply with industry regulations, company policies, and safety standards. + Stay informed about industry trends, certifications, and training best practices. + Lead efforts to achieve and maintain accreditation or certification for applicable programs. + Build and maintain strong relationships with vendors, certification bodies, and industry partners. Required Skills & Abilities + Strong organizational and project management skills with the ability to manage multiple programs simultaneously. + Excellent communication, presentation, and interpersonal skills. + Proficiency in learning management systems (LMS) and training tools. + Analytical mindset with the ability to assess program effectiveness and recommend improvements. Education and Experience + Bachelor’s degree in Business Administration, Education, Training Development, or a related field. Relevant experience and certifications may substitute for education. + At least 3 years of experience in program management, training coordination, or a similar role within the construction, service, or related industry. + Experience with compliance programs, training development, or technical services is highly preferred. Physical Requirements + This position may require some travel to training sites, company locations, and industry events. + Ability to work in an office and field environment as needed. Why We’re a Better Place to Work + Competitive salary. + Medical, Dental and Vision coverage for full-time employees. + 401(k) and company match. + Generous paid time off (PTO) plus company paid holidays. + Stocked break-room and full kitchen, chef prepared meals daily (breakfast and lunch). + State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees. + Seasonal and year round wellness challenges. + Company sponsored events (annual family gatherings, happy hours and more). + Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year. + Opportunities for career and professional development with conferences, events, seminars and continued education. About You Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.