Admissions Assistant Director Acute 3pm – 11pm Position Available In Shelby, Tennessee

Description This role will direct the facility admissions activities by driving the admissions process, developing, implementing and maintaining revenue-generating strategies.

Additional responsibilities include:

ESSENTIAL FUNCTIONS

+ Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team. + Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment. + Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility. + Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census. + Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services. + Perform follow-up communication functions and generate recommendations for organizational leadership. + Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services. + Serve as a clinical liaison with referral sources. + Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives. + Ensure that the department is up to date on and compliant with new laws and regulations. + Train and supervise staff. + For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department. + Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet that needs in the most appropriate manner. + Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients. + Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members. + Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions. + Participate in staff training by serving as a preceptor for new admission team employees. + Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS

+ Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

+ Bachelor’s degree in a social services field is required. + Master’s degree in a social services field or RN preferred. + Two or more years’ experience in a healthcare admissions role is preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS

+ May require licensure by the state for this position. + CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). + First aid may be required based on state or facility. Qualifications Education Required + Bachelors or better in Social Services Preferred + Masters or better in Social Work Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.