Donor Experience Officer Position Available In Shelby, Tennessee

Donor Experience Officer University of Memphis – 4.2 Memphis, TN Job Details Part-time | Full-time $51,000 – $53,000 a year 16 hours ago Qualifications Sales Social media management Customer service Mid-level Databases Bachelor’s degree Fundraising Organizational skills Direct sales 2 years Communication skills Marketing Multichannel marketing Full Job Description Campus Location Main Campus (Memphis, TN) Position Number L22578 Category Staff (Hourly/Monthly) Department Alumni Advancement Minimum Position Qualifications Bachelor’s degree and two (2) years of experience in direct sales, fundraising, or marketing. Relevant experience may substitute for required education. Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Special Conditions The department is especially interested in candidates who possess higher education fundraising experience including current University of Memphis utilized systems. This is a Limited Position contingent upon funding availability. Multiple positions will be hired from this posting. Work Schedule Monday-Friday 8:00 a.m. to 4:30 p.m. May be required to work beyond normal schedule during peak periods, including some nights and weekends, and travel. Posting Date 04/23/2025 Closing Date 05/09/2025 Open Until Screening Begins No Hiring Range $51,000-$53,000 per year

Full-Time/Part-Time Full-Time:

Benefits Eligible Working Conditions While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Additional Working Conditions Special Instructions to Applicants All applications must be submitted online at workforum.memphis.edu. Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full-time hours. Part-time work experience will be prorated as listed. Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview. Is this posting for UofM employees only? No Positions Supervised none Knowledge, Skills, and Abilities Knowledge of University of Memphis colleges, programs, etc. Experience using databases and entering contact reports Experience soliciting donors especially through cold calls Adept at using social media, text, phone, and video conference Strategic, self-motivated, hardworking, and flexible Strong oral and written communication skills Strong collaboration and organizational skills Excellent interpersonal skills and customer service Handle confidential material responsibly Ability to maintain regular and prompt attendance. Additional Position Information Benefits of Employment (Applies to full-time, non-police employees only) Job Duties Duties & Responsibilities Manages a portfolio of 1,000 current, lapsed and prospective leadership Annual Giving donors. Cultivates relationships with donors by leveraging technology that includes but is not limited to email, phone, social media, video conferencing, texting, and EverTrue’s cloud platform. Perform 50+ outbound touchpoints per day to demonstrate to donors the impact of their giving and provide information on university programs relative to their interests. Solicits donors to make new gifts, renew or upgrade by promoting philanthropic opportunities such as university and college giving priorities and crowdfunding projects. Meets and exceeds clearly defined activity, revenue retention, and donor reactivation goals. Duties & Responsibilities Collaborates effectively with other members of Annual Giving, as well as the Advancement Communications, Advancement Services, and Alumni Association teams as part of a comprehensive multichannel marketing program. Duties & Responsibilities Other duties as assigned.