Student Assistant – Henderson Library – IT Helpdesk Assistant (Summer 2025) Position Available In Bulloch, Georgia

Student Assistant – Henderson Library – IT Helpdesk Assistant (Summer 2025)
Georgia Southern University, United States
about 1 hour ago

Location:

Statesboro, GEORGIA

Job Type:

PartTime
About Us
Join Our Team at Georgia Southern!
Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate’s, bachelor’s, master’s and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America’s Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.
To learn more about Georgia Southern’s Vision, Mission and Values please click here: president.georgiasouthern/performance-excellence/mission-values/
Location
Statesboro Campus – Statesboro, GA
Department Information
Henderson Library
Job Summary
The Student Assistant will support Henderson Library as an IT Helpdesk Assistant on the Statesboro Campus, beginning Summer 2025.
Student employees cannot work more than 1300 hours in a 12-consecutive month period.
Responsibilities
Provide excellent customer service to library patrons
Maintain Student Technology Fee-funded printers
Assist with walk-up, chat, and phone-based technical support for Windows, Mac, scanners, microfilm readers, and related software
Help patrons navigate support needs and direct them to the appropriate departments
Operate and maintain 3D printers; fulfill 3D print requests from patrons
Support the Library IT department with operational and technical tasks
Maintain the appearance of computer labs (push in chairs, tidy up spaces)
Monitor and report facility issues
Record department statistics and assist with data collection
Shift Specifics
Up to 25 hours per week
Flexible with schedule of availability
Must be able to work nights (until 12:00 AM) and weekends as needed
Required Qualifications
Educational Requirements
Must be enrolled in six or more undergraduate credit hours or three or more graduate credit hours at Georgia Southern University.
Proposed Salary
$7.25 per hour
This is a non-exempt position paid on a biweekly basis.
Required Documents to Attach
Resume
Schedule of Availability
Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service
Ability to support various constituencies served by the University
Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

Adhere to University policies and procedures to meet Institutional goals and support University’s mission for student success
SKILLS
Effective communication (verbal and written), organizational and human relations skills
Apply Before Date
May 20, 2025
Application review may begin as early as May 9, 2025.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservicegeorgiasouthern .
For technical support, please call the USG Service Desk at (877) 251.2644, or email supportusg .
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at usg/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at usg/policymanual/section6/C2653 .
Conditions of Employment
Offers for student employment may be contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation.
Georgia Southern University is a Tobacco and Smoke-Free Community.
Must be enrolled in six or more undergraduate or three or more graduate level credit hours at Georgia Southern University.
Equal Employment Opportunity
Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify

Human Resources:

(912) 478-6947.
Other Information
Must be able to perform duties and responsibilities with or without reasonable accommodation.
This is not a supervisory position.
This position is not required to drive.