Library Technical Services Assistant Position Available In Calcasieu, Louisiana

Library Technical Services Assistant
McNeese State University
in Lake Charles, LA

Apply Now Type:

Full-Time

Salary:

$34,338.00

Posted:

06/18/2025

Application Due:

Open Until Filled

Category:

Libraries

MCNEESE STATE UNIVERSITY

invites applicants for the position of Library Technical Services Assistant in the Frazar Memorial Library. This is a full-time, 12-month, unclassified position.

POSITION NUMBER

U99232

SALARY:

$34,338 / year

POSITION DUTIES/RESPONSIBILITIES

Under the general supervision of the department head, this position performs all operations necessary to maintain efficient interlibrary loan services, including record keeping, mail handling, and use of OCLC and ILL Management Systems.

Administrative responsibilities:

Oversees interlibrary loan borrowing and lending procedures to ensure efficient and effective processing of transactions.
Maintains records and statistics relative to interlibrary loan operations.
Remains current with changes in librarianship, particularly as applicable to interlibrary loan, document delivery, and other computer-assisted information services.
Reports on interlibrary loan problem areas and procedural changes and prepares reports as needed.
Participates in activities relating to resource sharing and networking.
An openness to learning new things. Maintains records and statistics relative to interlibrary loan operations.
Formulates department policies and procedures.
Serves on committees and other related duties as assigned.

Technical Responsibilities:

Performs all operations necessary to maintain efficient interlibrary loan services, including record keeping, mail handling, and use of OCLC and ILL Management Systems.
Assists patrons with accessing databases, particularly those relating to ILL services.
Verifies bibliographic information for interlibrary loan citations and communicates with patrons and other libraries regarding the status of requests.
Maintains a smooth workflow for borrowing and lending transactions to allow for tracking and troubleshooting problems. Performs advanced searches in available resources (print and electronic) for items requested by McNeese patrons and our ILL partners. Retrieves requested loan items from library collections.
Prepares items to be shipped via electronic, courier service, or commercial shipper.
Documents and stores records following applicable document retention policies.

REQUIRED/PREFERRED QUALIFICATIONS

Required:

Associate’s Degree (or higher) with at least 2 years of work experience in a related (clerical) job
Demonstrated competency with MS Office products especially Word and Excel
Excellent time management skills with the ability to balance competing priorities
Strong problem-solving and troubleshooting skills
A genuine customer service mindset and the desire to serve a diverse community of library users

Preferred:

Bachelor’s Degree (any field)
Experience working in an academic library
Supervisory experience
Experience with an Integrated library system (Symphony Workflows / SymphonyWeb)
Experience with ILL systems (ILLiad, Odyssey, Article Exchange, OCLC Worldshare, and Docline)

DEADLINE

Position will remain open until filled.

APPLICATION PROCESS AND MATERIALS

Applicants MUST complete an electronic application and upload the required documents listed below: Letter of Application (Cover Letter)
Resume/Vitae
Three Professional References (include: name, phone number, and email address)
Unofficial Transcripts

TO APPLY FOR THIS

VACANCY, click on the “APPLY” button at the top of advertisement to complete the electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

ALL JOB OFFERS ARE CONTINGENT UPON THE SUCCESSFUL RESULT OF A CRIMINAL BACKGROUND CHECK AND RECEIPT OF TRANSCRIPT

(S)

IF APPLICABLE. FOR QUESTIONS REGARDING THIS POSITION, PLEASE CONTACT THE SEARCH COMMITTEE CHAIR

Walt Fontane at: wfontane@mcneese.edu Kim Dronett, HR Analyst / Office of Human Resources / kdronett@mcneese.edu / (337) 475-5413 GENERAL

UNIVERSITY INFORMATION

McNeese State University, located in Lake Charles, Louisiana, is a public university and a member of the University of Louisiana System. Under Louisiana law, applications and all supporting materials will become public record. All applicants are expected to submit complete and accurate materials as specified in the position announcement. A background check and an English Proficiency assessment (Faculty Only) will be conducted on selected finalists. We comply with Louisiana Revised Statute 49:1001, et seq, and State of Louisiana Executive Order 98-38, which provides for drug testing of employees, appointees, prospective employees, and prospective appointees. Prospective employees and employees are informed if a drug test is required. McNeese State University is an

AA/EEO/ADA

employer committed to excellence through diversity and a SAME agency (State as a Model Employer for People with Disabilities) for the State of Louisiana. Persons needing reasonable accommodations as provided by the Americans with Disabilities Act should contact the ADA Coordinator, Krisshunn Youngblood, Office of Campus Compliance and Civility at (337) 475-5428 or kyoungblood@mcneese.edu. The Immigration Reform and Control Act of 1986 requires McNeese State University to inform applicants that the University can employ only U.S. citizens and aliens lawfully authorized to work in the U.S. Each new employee is required to present documentation verifying his/her identity and right to accept employment. McNeese participates in E-Verify. Louisiana Revised Statute 42:31-“Eligibility requirements for certain unclassified employees”-requires any person hired or employed in an unclassified position, whose annual salary or rate of compensation is equal to or exceeds one hundred thousand dollars, provide proof to his public employer that he has been issued a Louisiana driver’s license and that all vehicles registered in his name are registered in Louisiana within thirty days of being hired or employed at such salary. Transcripts from

Foreign Universities:

Prospective faculty submitting transcripts from foreign universities or schools must have the coursework evaluated for equivalency to United States-accredited coursework by a University-approved agency. The prospective faculty member is responsible for the cost of the evaluation. McNeese typically accepts evaluations by World Education Services (www.wes.org) or Educational Credential Evaluators, Inc.www.ece.org.
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