Circulation Assistant Position Available In Alamance, North Carolina
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Job Description
Circulation Assistant 3.0 3.0 out of 5 stars Graham, NC JOB Within this position the Circulation Assistant will be expected to provide excellent customer service, interacting directly with library patrons at the Checkout Desk. Performs a variety of clerical tasks dealing primarily with the circulation of materials. Must be able to perform physically demanding duties related to checking in, checking out and shelving materials in a busy environment.
This is a part-time – non-benefited role, 15 hour per week position including at least two evenings per week and two weekends per month.
Best candidates will possess a strong commitment to provide excellent customer service including the ability to provide customer-focused service for a positive library experience and to relate tactfully and courteously with a wide range of diverse patrons and community members. Having a willingness to learn library trends, local community happenings, literature and popular reading trends in necessary.
EXAMPLE OF DUTIES
Promote ACPL’s values and mission.
Follow and enforce established library policies and procedures.
Work all public service desks at ACPL.Assist with the maintenance of library collections.
Assist patrons through reference interactions, reader advisory inquiries and in the use of technology and online resources.
Increase skills and knowledge through professional reading, workshops and webinars.
Additional Examples of Work PerformedMake new library cards for patrons.
Help patrons locate itemsCheck materials in and out on patron accounts and empty book returns.
Organize returned items in alphabetical or numerical order in preparation to be re-shelved.
Shelve library materials.
Receive payments for fines and fees.
Assist patrons with the Self-Checkout.
Answer phones and route calls to appropriate staff.
Call and write up holds and pull messages.
Take responsibility for the appearance of the library, including the condition of shelves and displays.
Other duties as assigned.
SUPPLEMENTAL INFORMATION
Education & Experience:
High school diploma or equivalent is required. Flexibility in scheduling, including nights and weekends, is required. Ability to speak Spanish is desired. Previous library experience is preferred.
Computer Skills:
Prior experience with Microsoft Windows and Office applications, basic internet searching and social media. Ability to learn library technology.
