Circulation Assistant II Position Available In Alamance, North Carolina
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Job Description
Circulation Assistant
II 3.0 3.0
out of 5 stars Burlington, NC 27215 JOB Within this role the candidate will promote ACPL’s values and mission while following established policies and procedures. The purpose of this position is to serve the informational, reference and reading needs to library patrons of all ages at ACPL and will be expected to perform any and all routine tasks necessary to the operation of the library system. This position works under the supervision of the Public Services Manager. This position is a part-time, 25 hours per week, benefitted position requiring one evening per week and weekend rotation.
The best candidate will possess a strong commitment to provide customer-focused service for a positive library experience and to relate tactfully and courteously with a wide range of diverse patrons and community members.
EXAMPLE OF DUTIES ESSENTIAL FUNCTION OF THE JOB
Promote ACPL’s values and mission.
Follow and enforce established library policies and procedures.
Work all public service desks at May Memorial Public Library and other branches as needed.
Assist with the maintenance of library collections.
Assist patrons through reference interactions, reader advisory inquires and in the use of technology and online resources.
Increase skills and knowledge through professional reading, workshops and webinars.
ADDITIONAL EXAMPLES OF WORK
PERFORMEDMake new library cards for patrons.
Help patrons locate items (in our library or at a branch)Check materials in and out on patron accounts, empty book returns.
Organize returned items in alphabetical or numerical order in preparation to be re-shelved.
Shelve library materials.
Receive payments for fines and fees.
Assist patrons with the Self-Check-out.
Answer phones and route calls to appropriate staff.
Call and write up holds, pull messages.
Take responsibility for the appearance of the library, including the condition of shelves and displays.
Other duties as assigned.
SUPPLEMENTAL INFORMATION KNOWLEDGE, SKILLS AND
ABILITIESHigh School diploma required; some college is preferred.
Flexibility in scheduling is required.
Proficient in written and verbal communication is requiredAbility to stand for extended periods of time, reach the top and bottom of shelves, lift 40lbs as well as push and pull loaded book carts is requiredAbility to speak Spanish is preferredPrevious library experience is preferredPrevious customer service experience is preferredComputer SkillsPrior experience with Microsoft Windows and Office applications, basic internet searching and social media is requiredAbility to learn library technology is preferredLicense/CredentialsNoneAPPLYINGFor additional information, contact Jaime Graves at (336) 229-3588 or jgraves@alamancelibraries.org
