Reference Assistant – Temporary Position Available In Chatham, North Carolina

Reference Assistant – Temporary
Job Details  This listing closes on 5/27/2025 at 11:59 PM Eastern Time (US & Canada). Employer Chatham, County of (NC) Salary $15.00 Hourly Location Pittsboro, NC Job Type Temporary Job Number 2024-00233 Department Library Opening Date 05/13/2025 Closing Date 5/27/2025 at 11:59 PM Eastern Time (US & Canada) FLSA Non-Exempt Description
Benefits

WELCOME TO CHATHAM COUNTY’S APPLICATION PROCESS.

To :

Become a part of the best local government in North Carolina click “” in the top right corner. All sections of the application, including work experience, MUST be completed. Please include the last ten (10) years of employment history. Incomplete applications may be rejected. Applications are stored on a secure site accessible only by authorized personnel. Your application can be saved and used to apply for more than one (1) job opening. Chatham County is an equal opportunity employer and will consider reasonable accommodations as required by law. Chatham County participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Chatham County does not offer sponsorship of job applicants for employment-based visas or any other work authorization for our positions at this time. •

Please Note:

After submitting your application: Log into your GovernmentJobs account daily. You will receive emails and notices from hiring managers asking you to complete tasks. You do not want to miss these.
The references you provided will be asked to complete a form. This does NOT mean you will be interviewed. It is an automated process in NeoGov.
We recommend you sign up for text message alerts when you create your account. If you have issues with submitting your application, please contact Neogov Applicant Support at 1-855-524-5627. Return to the Chatham County Homepage. Job Description Are you a tech-savvy problem solver with a passion for helping others? We’re looking for a dynamic and service-oriented individual to bring energy and expertise to our reference desk! In this role, you’ll be supporting both public and community college patrons with reference services, research guidance, and hands-on technology assistance. Every day is an opportunity to connect people with the resources they need and make a real impact in our learning community. You’ll work alongside a dedicated team under the guidance of our Reference Librarian, all within a welcoming, collaborative environment that values curiosity, innovation, and service. Don’t miss this opportunity, apply now! Performs intermediate administrative support work at the reference desk, providing reference services, and technology assistance to public and community college patrons and performing related work as apparent or assigned. Work is performed under the supervision of the Reference Librarian.

• Note – Two professional references required. You may list supervisors listed in work history.
• This is not a time-limited position. This role typically works 10 to 20 hours per week.
• Essential Functions Provides reference services to public and community college patrons in person and by phone, email, and chat;
  Assists patrons with computers and mobile devices and troubleshoots as necessary;
  Instructs patrons in the use of the library catalog, databases, OverDrive / Libby, and other library resources; Processes interlibrary loan requests and keeps accurate records of interlibrary loan activity;
  Assists patrons with library equipment, including printers, copiers, and scanners;
  Provides reader’s advisory services and assists patrons with locating materials;
  Assists with marketing the collection by creating and maintaining themed displays;
  May assist with computer classes and other programs as needed;
  Serves as backup at the circulation desk as needed;
  Performs other duties as assigned.

Minimum Qualifications High school diploma or GED and experience in library work or other public service work, or an equivalent combination of education and experience. The ideal candidate will have previous library work experience. Knowledge, Skills, and Abilities General knowledge of basic library functions and procedures;
Strong technology skills, including experience with computers and mobile devices, Microsoft Office applications, and internet and database searching, and the ability to instruct others in their use;
Ability to communicate ideas effectively, both orally and in writing;
Strong problem-solving skills;
Ability to exercise initiative and work independently;
Ability to deal tactfully and courteously with the public;
Ability to establish and maintain effective working relationships with county officials, department heads, peers, associates, and the general public. Physical Requirements
This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires speaking, hearing, handling, feeling, reaching with hands and arms and repetitive motions and occasionally requires standing, walking, sitting, stooping, kneeling, crouching, crawling, pushing, pulling and lifting; work has standard vision requirements; work requires vocal communication to express or exchange ideas orally; work requires hearing to perceive information at normal spoken levels; work requires preparing and analyzing written or computer data, visually inspecting small defects and/or small parts, operating machines and observing general surroundings and activities; work involves possible exposure to dust; work is generally in a quiet location (e.g. library, private offices). Chatham County is fully committed to equal employment opportunity (EEO) principles and issues this anti-discrimination/EEO compliance clause to support and maintain employee’s rights and responsibilities relating to equal employment. The core of equal employment opportunity is the right to work and advance on the basis of merit, ability, and potential, free from prejudice or discrimination. In accordance with the applicable anti-discrimination statutes, executive orders, and other authorities, Chatham County protects employees against discrimination, to the fullest extent of law, on the basis of race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, age, disability, genetic information, marital status, political affiliation, whistleblower activity, parental status, and military service (past, present, or future), and against retaliation for participation in EEO activity or opposition to discrimination. Employer
Chatham, County of (NC)
Phone
919-542-8200 https://www.chathamcountync.gov/
Address
12 East St Pittsboro, North Carolina, 27312