Library Associate/ Youth Services POS#117000194 Position Available In Cumberland, North Carolina

Library Associate/ Youth Services POS#117000194 Cumberland County – 2.8 Fayetteville, NC Job Details Full-time $40,886.59 a year 2 days ago Qualifications Entry level Integrated library system Full Job Description JOB Cumberland County Public Library is seeking a service-oriented and enthusiastic Library Associate in the youth services division to join our team. As part of county government, the library serves the citizens of Cumberland County and surrounding communities by providing access to informational and recreational materials in a variety of formats, along with innovative programs and services that meet diverse community needs. The position provides customer assistance at multiple service points, helping patrons locate information and select materials. This role requires independent judgment and strong interpersonal skills.

EXAMPLE OF DUTIES

Under the direction of a librarian, assists customers (of all ages) in person, by phone, virtually and at various public service desks where information and readers’ advisory service is requiredPlans, coordinates, and presents age-appropriate in-person and virtual programs for library customers ages birth through age 18 (both inside and outside the library) under the direction and supervision of a librarianOrients and instructs the public in developing search strategies to find needed information and trains the public in the use of these strategies, including keyword, browsing and Boolean searchingAssists customers with information and technology resourcesPerforms basic troubleshooting of library equipment and trains others in the use of resources and equipmentProvides one-on-one instruction and reader’s advisory services for customers.

Promotes library programs and services

SUPPLEMENTAL INFORMATION

Knowledge of library policies and procedures, collection management, library systems and servicesKnowledge of readers advisory and reference methods and sources, in print and electronic formatsAbility to communicate effectively, orally and in writing, with co-workers and general publicAbility to develop and present programs for specific age groups as assignedAbility, knowledge and judgment to provide basic library information services and other customer assistanceAbility to instruct customers on the use of equipment to include, but not limited to photocopiers, fax, scanners, public computer reservation software, printers, sound system, laptop computers and self- checkoutSkill in effectively searching and navigating the online public catalog. (OPAC)Ability to use computers, competently manipulate keyboard and spell accuratelyAbility to operate audiovisual equipment, online public computer catalogs (OPAC’s) and navigate the Internet and specialized library databases to find informationAbility to initiate basic troubleshooting procedures on a variety of computers, printers, copiers and fax machinesAbility to make quick decisionsAbility to organize work and coordinate activitiesAbility to deal tactfully and courteously with the public

Conditions of Employment:

A formal transcript will be required. College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Human Resources, 117 Dick St. Fayetteville, NC 28301.Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibiting discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.